Hertz, Russell Square,london Car Rental

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Russell Square,london Information, Car Rental Instructions & Policies

Address

156 SOUTHAMPTON ROW

Telephone

+448433093065

Pick-up Instructions

Please go to pick up address according to the GPS.

Drop-off Instructions

Please check with the branch staff about the return location and time.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -18:00	08:30 -17:30	09:00 -13:00	CLOSED	08:30 -17:30	08:30 -17:30	08:30 -17:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 100 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Ford Transit

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in United Kingdom

Additional Extras

Extras Prices

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

GBP 11.4/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

GBP 11.4/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

GBP 11.4/day

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Ireland

If you wish to take a UK registered vehicle into the Republic of Ireland, you are required by law to be in possession of: 1- a VE103B certificate which is proof Hertz has permitted the vehicle to travel outside of the United Kingdom and; 2- a Green Card which is a proof of insurance and must contain the vehicle registration. An advance notice of 12 working days is required for obtaining/issuing a Green Card. The VE103B certificate and the Green Card are not required for travelling to Northern Ireland. Charges for issuing a VE103B and a Green Card are as follows: Number of days into the Republic of Ireland - Standard Cover (including taxes)： 1~7 days - £ 171.99; 14 days - £ 209.90; 15~21 days - £ 226.51; 22~28 days - £ 301.73. The cover can only be purchased at time of pick-up. Should these restrictions be ignored, all insurance (Third Party Liability, CDW, TP, PI, Super Cover), if accepted, shall be null and void. The driver will be held fully responsible in case of accidents and will bear all consequences, including the cost of repatriation of the damaged vehicle.

Must-not:

Taking rental cars to following countries is not allowed:
Denmark, Iceland, Finland, Sweden, Norway, France, Netherlands, Belgium, Luxembourg, Monaco, Germany, Switzerland, Austria, Hungary, Poland, Czech Republic, Liechtenstein, Slovakia, Italy, Spain, Portugal, Greece, Vatican City State, Romania, Bulgaria, Croatia, Slovenia, Serbia, Bosnia and Herzegovina, Montenegro, North Macedonia, Andorra, Albania, Malta, The Republic of San Marino, Russia, Belarus, Ukraine, Lithuania, Estonia, Moldova, Latvia, Jersey, Guernsey

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

GBP 1000-5000 for other car models.

EUR 500 for ,

EUR 850-5000 for Audi Q7 Automatic Or Similar,

GBP 1000 for Hyundai I30,Vauxhall Astra,Fiat 500x,Renault Arkana,Opel Corsa,Vauxhall Corsa,Intermediate,Volkswagen Taigo,Ford Ka,

GBP 1200 for Daily 35 C15v,Opel Astra,Ford Fiesta, Fiat Grande Punto Or Similar,Mercedes Citan 3m3,Ford Galaxy,Ford Focus, Skoda Rapid, Opel Astra Or Simila,Bmw 2 Series Gran Coupe,Compass Winter Tyres,Nissan Qashqai,Opel Movano Xl2 10/12m3,Kia Niro,Master Lift 17m3,Ford Mondeo,Lexus Es,Traffic 88 M3,Renault Traffic,Ford Transit,Opel Vivaro,Skoda Superb,Kuga Winter Tyres,Renault Master 17m3,Iveco Daily 12m3,

GBP 1400 for Vw Polo,Mercedes Classe V,Vw Caravelle,

GBP 1500 for Mercedes A Class,4x4 Winter-diesel,Volvo Xc60,Mercedes Vito Long 2.2 9pax Wt Automatic Or Similar,Ford Transit 12 Seater Automatic Or Similar,Toyota Highlander Suv /,Mazda 6,Kicks Pulse,Mercedes Classe C,Mercedes Classe E,Bmw X5 4x4--4wd,E Class,Volvo V90 Awd-4wd,Bmw Serie 5,Jaguar Xe-4wd,Volvo Xc60,Bmw Serie 4 Cabrio,Subaru Outback Wagon,Bmw X1,Toyota Rav4 2.0 4wd Ac,Dacia Duster,Renault Traffic,Porsche Panamera Automatic Or Similar,Ford Transit Custom,

GBP 2500 for Lexus Ux 300e,Peugeot E 2008,Model 3 Lr-electric,Polestar 2,Peugeot E 208-electric,Mercedes Gle,Chevrolet Camaro,Nissan Off Road Caravan,Volvo Xc40,Bmw Serie 4 Gran Coupé Automatique,Model Y Lr,Volvo Xc60,Bmw X5 Xdrive Hybride-4wd,Audi E-tron,Porsche Panamera,Volvo Xc40,

GBP 3000 for Alpine A110,Lamborghini Urus,

GBP 5000 for Mini Cooper Automatic Or Similar,

GBP 1000 for Hyundai I30,

GBP 1000 for Vauxhall Astra,

GBP 1000 for Fiat 500x,

GBP 1200 for Daily 35 C15v,

GBP 1200 for Opel Astra,

GBP 2500 for Lexus Ux 300e,

GBP 1500 for Mercedes A Class,

GBP 1200 for Ford Fiesta, Fiat Grande Punto Or Similar,

GBP 2500 for Peugeot E 2008,

GBP 1000 for Renault Arkana,

GBP 1000 for Opel Corsa,

GBP 1000 for Vauxhall Corsa,

GBP 1500 for Vw Polo,

GBP 1200 for Mercedes Citan 3m3,

GBP 2500 for Model 3 Lr-electric,

GBP 1500 for 4x4 Winter-diesel,

GBP 1500 for Volvo Xc60,

GBP 1500 for Mercedes Vito Long 2.2 9pax Wt Automatic Or Similar,

GBP 1500 for Ford Transit 12 Seater Automatic Or Similar,

GBP 1200 for Ford Galaxy,

GBP 2500 for Polestar 2,

GBP 1500 for Toyota Highlander Suv /,

GBP 2500 for Peugeot E 208-electric,

GBP 1200 for Ford Focus, Skoda Rapid, Opel Astra Or Simila,

GBP 1200 for Bmw 2 Series Gran Coupe,

GBP 1200 for Compass Winter Tyres,

GBP 1200 for Nissan Qashqai,

GBP 1200 for Opel Movano Xl2 10/12m3,

GBP 2500 for L1 Byd Atto 3,

GBP 1200 for Kia Niro,

GBP 1000 for Intermediate,

GBP 1200 for Master Lift 17m3,

GBP 1500 for Mazda 6,

GBP 1200 for Ford Mondeo,

GBP 1200 for Lexus Es,

GBP 1000 for Volkswagen Taigo,

GBP 1200 for Traffic 88 M3,

GBP 1500 for Mercedes Classe E,

GBP 2500 for Mercedes Gle,

GBP 2000 for Audi Q7 Automatic Or Similar,

GBP 1500 for Bmw X5 4x4--4wd,

GBP 2500 for Chevrolet Camaro,

GBP 1200 for Renault Traffic,

GBP 1200 for Ford Transit,

GBP 1200 for Opel Vivaro,

GBP 1500 for E Class,

GBP 1000 for Ford Ka,

GBP 1500 for Bmw Serie 5,

GBP 1500 for Bmw Serie 4 Cabrio,

GBP 2500 for Nissan Off Road Caravan,

GBP 1500 for Subaru Outback Wagon,

GBP 2500 for Volvo Xc40,

GBP 1200 for Skoda Superb,

GBP 1500 for Toyota Rav4 2.0 4wd Ac,

GBP 1500 for Dacia Duster,

GBP 1200 for Kuga Winter Tyres,

GBP 1200 for Renault Master 17m3,

GBP 1200 for Iveco Daily 12m3,

GBP 1500 for Renault Traffic,

GBP 2500 for Bmw Serie 4 Gran Coupé Automatique,

GBP 2500 for Model Y Lr,

GBP 1400 for Mercedes Classe V,

GBP 1400 for Vw Caravelle,

GBP 2500 for Volvo Xc60,

GBP 2500 for Bmw X5 Xdrive Hybride-4wd,

GBP 2500 for Audi E-tron,

GBP 2500 for Porsche Panamera,

GBP 3000 for Alpine A110,

GBP 3000 for Lamborghini Urus,

GBP 1200 for Ford Transit Custom,

Theft Insurance Excess differs by car model:

EUR 850-5000 for Audi Q7 Automatic Or Similar,

GBP 1000 for Hyundai I30,Vauxhall Astra,Fiat 500x,Renault Arkana,Opel Corsa,Vauxhall Corsa,Intermediate,Volkswagen Taigo,Ford Ka,

GBP 1400 for Vw Polo,Mercedes Classe V,Vw Caravelle,

GBP 3000 for Alpine A110,Lamborghini Urus,

GBP 5000 for Mini Cooper Automatic Or Similar,

GBP 1000 for Hyundai I30,

GBP 1000 for Vauxhall Astra,

GBP 1000 for Fiat 500x,

GBP 1200 for Daily 35 C15v,

GBP 1200 for Opel Astra,

GBP 2500 for Lexus Ux 300e,

GBP 1500 for Mercedes A Class,

GBP 1200 for Ford Fiesta, Fiat Grande Punto Or Similar,

GBP 2500 for Peugeot E 2008,

GBP 1000 for Renault Arkana,

GBP 1000 for Opel Corsa,

GBP 1000 for Vauxhall Corsa,

GBP 1500 for Vw Polo,

GBP 1200 for Mercedes Citan 3m3,

GBP 2500 for Model 3 Lr-electric,

GBP 1500 for 4x4 Winter-diesel,

GBP 1500 for Volvo Xc60,

GBP 1500 for Mercedes Vito Long 2.2 9pax Wt Automatic Or Similar,

GBP 1500 for Ford Transit 12 Seater Automatic Or Similar,

GBP 1200 for Ford Galaxy,

GBP 2500 for Polestar 2,

GBP 1500 for Toyota Highlander Suv /,

GBP 2500 for Peugeot E 208-electric,

GBP 1200 for Ford Focus, Skoda Rapid, Opel Astra Or Simila,

GBP 1200 for Bmw 2 Series Gran Coupe,

GBP 1200 for Compass Winter Tyres,

GBP 1200 for Nissan Qashqai,

GBP 1200 for Opel Movano Xl2 10/12m3,

GBP 2500 for L1 Byd Atto 3,

GBP 1200 for Kia Niro,

GBP 1000 for Intermediate,

GBP 1200 for Master Lift 17m3,

GBP 1500 for Mazda 6,

GBP 1200 for Ford Mondeo,

GBP 1200 for Lexus Es,

GBP 1000 for Volkswagen Taigo,

GBP 1200 for Traffic 88 M3,

GBP 1500 for Mercedes Classe E,

GBP 2500 for Mercedes Gle,

GBP 2000 for Audi Q7 Automatic Or Similar,

GBP 1500 for Bmw X5 4x4--4wd,

GBP 2500 for Chevrolet Camaro,

GBP 1500 for Renault Traffic,

GBP 1500 for Ford Transit,

GBP 1500 for Opel Vivaro,

GBP 1500 for E Class,

GBP 1000 for Ford Ka,

GBP 1500 for Bmw Serie 5,

GBP 1500 for Bmw Serie 4 Cabrio,

GBP 2500 for Nissan Off Road Caravan,

GBP 1500 for Subaru Outback Wagon,

GBP 2500 for Volvo Xc40,

GBP 1200 for Skoda Superb,

GBP 1500 for Toyota Rav4 2.0 4wd Ac,

GBP 1500 for Dacia Duster,

GBP 1200 for Kuga Winter Tyres,

GBP 1200 for Renault Master 17m3,

GBP 1200 for Iveco Daily 12m3,

GBP 2500 for Bmw Serie 4 Gran Coupé Automatique,

GBP 2500 for Model Y Lr,

GBP 1400 for Mercedes Classe V,

GBP 1400 for Vw Caravelle,

GBP 2500 for Volvo Xc60,

GBP 2500 for Bmw X5 Xdrive Hybride-4wd,

GBP 2500 for Audi E-tron,

GBP 2500 for Porsche Panamera,

GBP 3000 for Alpine A110,

GBP 3000 for Lamborghini Urus,

GBP 1200 for Ford Transit Custom,

USD 0 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

7.6 mi from London City Airport

14.6 mi from Heathrow Airport T1-T4

14.6 mi from Heathrow Airport

Railway Stations

0.6 mi from Euston Station

0.7 mi from St Pancras Station

0.7 mi from King’s Cross Station

Hotels

0.9 mi from Thistle Trafalgar Leicester Square

1.4 mi from Park Plaza County Hall London

1.6 mi from Marlin Waterloo London

Other Landmarks

0.9 mi from Trafalgar Square

1.4 mi from Big Ben

2.2 mi from Tower Of London

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 51.521465 -0.124085

Guest Reviews

Total points： 6.4 / 10 Average

Vehicle condition: 1.1
Vehicle cleanliness: 1.1
Spaciousness: 1.1
Counter staff: 0.8
Pick-up location: 1.1
Drop-off location: 1.1
Pick-up time: over 60 mins
Drop-off time: 10-30 mins

J.Jerpseth
London
9.7 /10 Excellent
Reviewed: Saturday, December 28, 2024
We were a little over an hour past the pickup time and they had returned the car to inventory. It took 90 minutes for a new car to arrive and it then had 1/2 tank of diesel but since we did not see the car before getting in I signed it was full as that was what the driver said. We did get £30 refund for the half tank of car upon return.
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Douglas Bunyan
London
10 /10 Excellent
Reviewed: Saturday, December 28, 2024
So far the experience is good. Not sure if there are any violations.
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Kent Stephens
London
6 /10 Average
Reviewed: Saturday, December 28, 2024
The delay was half a day. I asked the store how much extra I would need to pay for a half-day delay, and they told me it would be the price of an additional day. When I got to the store, the price for that extra day was nearly 60 pounds. If they had told me this high price earlier, I wouldn't have chosen to be late. It's a rip-off.
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Quentin Beerbohm
London
2 /10 Poor
Reviewed: Saturday, December 28, 2024
I had a reservation to pick up the car at 3 PM. I called the rental company at 9 AM to confirm if there were any issues with the pick-up. To my surprise, they said there were no cars available and that my reservation had been canceled! This was shocking as all my plans, including hotel and flight tickets, were already booked, and I had six pieces of luggage with three people. It would have been impossible to move around without a car in a foreign country. Fortunately, the customer service at the rental platform was very responsible and quickly arranged another car. However, instead of the Mercedes C-Class I had paid for, I got a Mercedes A-Class. Even though they promised a refund for the difference, driving a smaller car with a lot of luggage for four days was quite inconvenient. I can only describe the car rental company HERTZ as 'terrible,' and I advise everyone to be cautious when renting from HERTZ in the future.
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Earl David
London
10 /10 Excellent
Reviewed: Saturday, December 28, 2024
Simple process, excellent service
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Queena Symons
London
2 /10 Poor
Reviewed: Saturday, December 28, 2024
The car model was clearly not as advertised! Very disappointing!
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Vanessa Lew
London
2 /10 Poor
Reviewed: Saturday, December 28, 2024
Waited over an hour to pick up the car, and the vehicle provided was different from the one booked.
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Catherine Connor
London
10 /10 Excellent
Reviewed: Saturday, December 28, 2024
Good service
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Omar Eipstein
London
6 /10 Average
Reviewed: Saturday, December 28, 2024
Didn't get the model promised on the website. The cigarette lighter power outlet didn't work. After driving 100 kilometers, the car indicated it needed AdBlue. I bought £12 worth of urea and added it using a homemade tube (only to find out later that the urea bottle had its own tube). I didn't keep the receipt but took a photo and didn't want to negotiate with the rental company, so I discussed it with the booking platform instead.
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