Dollar Car Rental

Have used Dollar before & they did not disappoint this time as it was a weekday afternoon & I was served immediately. Weekend/morning pickups have been considerably lengthy in past.

Lady put down wrong pickup space number on papers. Spent ages looking for car to find out the space number didn’t exist. Had to source staff member to source car for us. Keep trying to sell you things you don’t need when all you want to do is rent a car.

The vehicle had half-tank gas but was registered as full-tank, and I was charged for it despite topping up 1/4 more - I have contacted Dollar, but they have yet to respond. The staff made snide remarks when I chose not to take up their insurance, even when I had personal liability covered as part of my personal insurance. The car had scratches and dings all around and had specks of dirty area all around, with a lollipop cane left at the side of the driver's door.

I have rented several times from Dollar and Thrifty (same company) at Atlanta Airport. So far all my experiences have been easy. Yes sometimes you need to wait due to long queues but I have always received solid vehicles and experienced friendly staff at the Atlanta Airport.

わかりやすい英語で丁寧に説明していただきました。車は予想以上でした。

Sim, tive uma cobrança extra de pedagio. Gostaria de ser reembolsado pela taxa de conveniência.

It took me a while to pick up the car, but except this, everything was fine.

The experience was good

I didn't get a RAV4. There wasn't an equivalent other than KIA EV6. Car was ok but the biggest issue for non US resident is availability of payment for charging. All the charging apps does not allow non US resident sign ups. Only network I found was electrify america which accepts credit card. BUT each charge was more than an hour with the queueing for the lot and then charging. Simply waste of my time and stressful rental. If you are non US resident get a gasoline car.

Very good company to deal with. Simple and easy to pickup vehicle with good staff.

Quick service and friendly staff

Excellent staff, very helpful and friendly

Tried to sell me insurance. After I told him I had it and didn’t need it.

Car was excellent, although for a full size I thought it was a little small as a Genesis G70. Staff were helpful, but didn't explain the fuel extra charge particularly well, they suggested I would only be charged for the gas used, when returned, but in reality was charged for a full tank. They also were trying to sell a prepaid toll package tata was expensive, but didn't provide sufficient informaiton to make an informed choice

They charged me at the desk for additional insurance and other stuff. It surprised me, I thought everything has been done already

今回は車の状態が残念でした。

En el mostrador siempre te exigen cosas que no necesitas

I have been wrongfully charged with fuel charges. Not honest, very disappointed. I am still waiting to be reimbursed.

There was only 2 people in front of me but the service staff seemed to be very slow I was waiting a long time. When I had my turn I was 5mins or less which is more normal.

普通でした。