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National Car Rental
A Trusted QEEQ Partner
National Car Rental was founded in 1947 when 24 independent car rental agencies combined to create a network of 60 car hire locations across the USA. Nowadays, National is a big name for large vehicle selection and superior customer service. Not only it received Travel Leisure magazine’s World’s Best Awards, but also customers gave the highest rating in customer satisfaction in respect to billing issues and upgrade offerings for the fourth year in a row, according to Business Travel News' Car Rental Survey. QEEQ partnered with National Car Rental conveying the motto “The Best in Localized, Personal Service” to provide the best driving experience with the lowest price guaranteed.
Various Cars to Rent around the World
National Car Rental provides customers with a large selection of rental cars from full-size SUVs to cargo vans, from economy cars to exotic vehicles. Together with Alamo, National is operating one of the largest fuel-efficient car fleets in the world, making great attribution to an environmental-friendly ride. The company also provides a range of mobility devices with hand controls, spinner knobs and pedal extenders for customers with disabilities. Whatever you need, National car rental is available anywhere at any time.
National: the Best in Localized, Personal Service
National strives to innovate in many ways to improve the customer experience. It was the first American car rental company to offer one-way rentals for customers planning a road trip from one city to another. What’s more, National also provides online reservation for direct car rentals at some FBO locations. Be it a business trip or a leisure vacation, Nation makes great efforts to provide the best personal service. When you are ready, National is ready.
/10
Vehicle condition
1.0Vehicle cleanliness
0.0Spaciousness
0.0Counter staff
1.0Pick-up location
0.0Drop-off location
0.0Pick-up time
Drop-off time
2
Poor
We reserved a Mercedes A-Class automatic, but the store had no stock and replaced it with a BMW 1 Series manual, which we refused. They then upgraded us to a GLB, but there was a £300 upgrade fee. At pickup, they said the fee would be refunded when we returned the car. However, at drop-off, they denied it. The inspector claimed I had signed for it, and the salesperson avoided me the entire time. The store manager brushed me off, and they refused to check the surveillance footage. Extremely poor experience.
London
Reviewed: April 1, 2025
10
Excellent
The actual car model was different.
London
Reviewed: March 30, 2025
2
Poor
They maliciously set traps to deduct insurance and provide unclear bills with random charges. Avoid renting from this company at all costs! Their response to complaints is extremely rude!
Evenes
Reviewed: March 30, 2025
10
New cars and fast service！
トヨタRAIZのほぼ新車を受けとった。スタッフの対応はとても良い。オフィスは空港から２～３分のところにある。空港内のデスクで受付が終わると、送迎してくれる。
Cebu
Reviewed: March 26, 2025
10
Excellent
Quite good.
Melbourne
Reviewed: March 23, 2025
10
Excellent
Excellent
London
Reviewed: March 16, 2025
10
Nice and easy
The whole process was really quick. I asked them specifically for Ford Explorer because I wanted to check that car and they had one available so overall great experience I only had the rental for less than 24 hours.
Dubai
Reviewed: March 12, 2025
2
Poor
This experience serves as a serious warning to everyone planning to rent a car in Europe.
First of all, the car I reserved was completely different from the one I was given, and the difference was significant. The rental company claimed that the given vehicle was the only one available. Since we were rushing to keep to our itinerary, we didn't argue much. The most outrageous part was that the car we received was actually broken. Initially, when shifting into first gear, the car reversed instead of moving forward. We thought it was just us being unfamiliar with the car's operation, so we didn't pay much attention. However, the issue persisted for about ten minutes. Later, as we were driving towards the parking lot exit, the car completely stalled on an uphill slope and even started smoking. The rental company insisted that the damage was our fault. When the car was handed to us, the fuel level was already close to empty, making it seem like this was a trick being used repeatedly. They directly charged €1500 from my credit card. Now, I’ve filed a complaint and it's already been over a month and a half without any progress. There are many details I won’t elaborate on, but overall, it was a terrible experience. It seriously ruined our travel plans for the day. Not only were we delayed, but we lost over €1500 for a car that didn’t even leave the parking lot. On top of that, they refused to refund the fee for that day’s rental. Honestly, the whole ordeal felt sickening, like eating something disgusting.
Madrid
Reviewed: March 11, 2025
6
Average
Okay
Madrid
Reviewed: March 2, 2025
8
Very good
Generally satisfied, fewer tricks, and more sincere service.
Barcelona
Reviewed: February 28, 2025
8
Very good
I booked a Ford Focus wagon, but was given a Volkswagen MPV instead, and the power was insufficient. The service during the rental process was satisfactory.
Amsterdam
Reviewed: February 25, 2025
2
Poor
The rental company charged additional fees during the rental process, and after returning to my country, my credit card was charged more than 400 USD. Fortunately, after a Rent-A-Car investigation, the money was refunded.
Edinburgh
Reviewed: February 20, 2025
10
Excellent
It's okay
Dubai
Reviewed: February 16, 2025
6
Average
It's okay. Previously, the car booked online took some time to become available, but they quickly provided a slightly inferior replacement.
Barcelona
Reviewed: February 16, 2025
10
Excellent
Satisfied
Sevilla
Reviewed: February 15, 2025
4
Average
The management is somewhat chaotic and there are too many people.
Dubai
Reviewed: February 14, 2025
10
Excellent
Quite satisfied. There was no waiting in line when I arrived, and the service was great. They even gave me tips on how to save on airport parking fees.
Dubai
Reviewed: February 10, 2025
10
Excellent
The car rental process was smooth, and the condition of the car was excellent.
Chiang Mai
Reviewed: February 8, 2025
8
Very good
Very good attitude.
Barcelona
Reviewed: February 3, 2025
10
Excellent
Easy to book
Chiang Mai
Reviewed: February 2, 2025
Alamo
9.5 / 10 Excellent
AVIS
9.1 / 10 Excellent
Dollar
10.0 / 10 Excellent
Thrifty
9.0 / 10 Excellent
Budget
9.6 / 10 Excellent
Europcar
9.1 / 10 Excellent
Hertz
9.0 / 10 Excellent
ACE Rental Cars
8.3 / 10 Very good
Enterprise
8.8 / 10 Very good
Discount Car & Truck Rentals
8.7 / 10 Very good
ACE
8.0 / 10 Very goodKnow our privacy policy - you can easily unsubscribe any time!
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