VIENNA AIRPORT CAR RENTAL REVIEWS

The counter staff were very nice and didn't try to upsell insurance.

Pick up too long. Enter my personal info on internet but on desk have to fill some papers again...!

We booked for a VW polo and received a free upgrade Nissan qashqai 2019.Very happy, friendly staff,100%recommend.

Very easy ,very competitive prices. 100%we look to rent again with easyrentcars

We have initial hiccup as we realize that our luggages are not able to fit into the Volkswagen touran and subsequently chosen to upgraded to a bigger car Volkswagen sharan with a reasonable additional fee. the staff of europcar is helpful. Thanks

You guys are responsive whenever I have questions, thanks for that!

Incorrect return instructions

Very helpful staff put us on the road very fast, our car was great for all 22 days traveling in Europe. The car return was smooth! Great price, great people, great location -recommending to everyone who needs a small and reliable car!

Clear explanations and very friendly

Terrible service

surprice office was located outside of Vienna airport, so they had to send a representative down to pick us up.

nil

Incomplete information provided, which affected our itinerary and prevented us from visiting one country.

Sighs...

The company appears to be seeking to charge for any extras they can. They insisted that the vehicle was not returned clean, which was ridiculous since the car was in excellent condition (we took some pictures ). We were charged an unreasonable amount of 100 euros. very Bad service of megadrive in my opinion. They take advantage of the fact that the customer did insurance. Luckily for us, easyrentcars are handling this as part of insurance and we look forward to positive answers.

Excellent Customer Service .We look forward to your positive feedback regarding our refund

Good condition car and it looks new.

The car was in excellent condition, but it wasn't the type we booked. We reserved an automatic, but they gave us a manual.

Some double charge from airport fee

Good responding from any problems

Expectations were exceeded. Counter staff were efficient and helpful throughout.

Loved the experience!

Pickup was right at the airport, with two staff members handling it. Their attitude was great and they were very patient. The customers in front of me, who were from the Arab region, asked questions for about 15 minutes, and the staff remained very courteous.

Partnered with Europcar, the efficiency was a bit low. It took half an hour to pick up the car.

It might seem a bit late to leave a review two years after using the service, but I felt compelled to share my experience. I rented a car to go to Germany again but couldn't find the same cheap prices as before. The Ford Mondeo station wagon was very practical and had great value for money. The staff's attitude during the rental process was a bit poor, likely due to language barriers. However, the staff during the return process were great - they were quick and only checked for any bumps at the four corners of the car and looked at the fuel receipt.

The service was very friendly and the explanations were clear.