Overall, the service was satisfactory. The staff at the pickup counter explained everything in great detail, and the staff at the drop-off counter were also very friendly.
At the Vienna airport, the lady at the car rental counter was very friendly and patient with her explanations, which put me at ease. The car return was at a downtown location, and you can find a clearly marked garage entrance via navigation. Everything went smoothly.
The process was very slow, and they didn’t accompany me to inspect the car. They just handed me the key. I had to run back and forth taking pictures to show them the existing damages.
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Customer Service
Easy renting process with reasonable price.
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