Europcar VIENNA AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Yetta Vogt

Austria

Reviewed: Thu, Mar 1, 2018

About Europcar: 6.0 /10

The process was very slow, and they didn’t accompany me to inspect the car. They just handed me the key. I had to run back and forth taking pictures to show them the existing damages.

1 days rental

Relevant Reviews on Europcar VIENNA AIRPORT

Sandy Jenny

Austria

1 days rental

Reviewed: Thu, May 16, 2024

About Europcar: 10.0 /10

Easy pick-up and drop-off process

About QEEQ: 10.0 /10

Alexander Truman

Austria

1 days rental

Reviewed: Wed, Jul 17, 2019

About Europcar: 4.0 /10

Charged extra for returning the car at a different location, but it was resolved.

Eden Marion

Austria

1 days rental

Reviewed: Tue, Aug 13, 2019

“Austria, Czech, Hungary, Austria”

About Europcar: 2.0 /10

The charges were significantly higher than the listed prices on the platform. The cross-border fee was 45 euros, after-hours pickup fee (e.g., after 9 PM) was 59.39 euros, and an additional driver cost 80 euros. None of these were clearly disclosed during the paperwork process at the counter. After returning the car, the final invoice was 200 euros more than the platform indicated!