Terrible long wait to pick up car (but pleasant and informative English speaking staff)
Road access signage to drop off point very, very misleading. (But very efficient vehicle processing once you crack the code and find the entrance)
Car was brand new (Daihatsu Stepway, automatic) but possibly the worst 4 wheel vehicle I've ever driven.. Tiny engines and automatic transmissions just don't mix. :-)
Keddy n'est pas indiqué sur les panneaux de loueurs de voitures, il fallait se rendre au comptoir Europcar tout simplement !
Surclassement de voiture, personnel très sympathique et arrangeant, je recommande !
Prix très attractifs
About QEEQ:10.0/10
Pas de soucis de réservation sur la plateforme, elle se fait assez rapidement et simplement...
This is a scam car rental company. They claimed the model we reserved was not available and offered a free upgrade, but ended up charging us over three hundred euros for the upgrade and other fees. In the dead of winter, they didn't provide snow chains, causing the car to get stuck in the snow for a day and a night. When we called, they either ignored us, disappeared, or passed the buck. After we filed a complaint, it took one or two months to get a reply, and they completely shirked their responsibilities without providing any required documentation. Do not rent a car from them!
“Expérience regrettable et déception absolue. Fuir....”
About GOLDCAR:4.3/10
Enorme déception.
Lorsque notre collaborateur s'est rendu au comptoir pour récupérer la voiture, l'agent à menti, en faisant passer les frais d'assurance pour le montant de la location... Un scandale.
Du coup la location est 2 fois plus cher que prévu.
C'est du vol.
Directions to car pickup point at Nice airport could be clearer. Cannot fault Enterprise staff at either pick up or drop off. Friendly, polite and helpful. Plus very quick!
“Adress of pick-up location is false. Missed the hours of picking up. Had to pay more. Cannot join.”
About GOLDCAR:6.0/10
Goldcar didn't care about my late because of the false adress. I had to wait and pay again the same price (60e) for late penalities. Also, 200e more for gazoline and taxes, didn't expecting that. And they tried to sell me more with insurance.
Queued for a while, about 15 minutes, that could have been a bit quicker. Asked to add another driver but was told it would be at least an extra 10 euros a day which we thought was excessive. Other than that it was all great.
About QEEQ:10.0/10
Found it all good and have recommended to several people
When we got to the pickup desk we were told that the car type we booked was not available and were offered a Fiat 500 as a substitute which was no good as I needed space for my wheelchair which is why we had booked the car type in the first place we were charged additionally for a Dacia Duster.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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