NICE AIRPORT CAR RENTAL REVIEWS

Very professional, the handsome guy who attended to me was very nice.

There were virtually no lines, and several staff members were assisting at the counter simultaneously, which was very efficient.

Dissatisfied

They will find every way to take your money

Awful rental company, first bad experience after years of renting. They secretly added various insurance charges totaling nearly 200 euros; can't even file a complaint. Terrible.

We picked up the car in Nice, and the staff warmly welcomed us. The entire handover process was pleasant, and returning the car was also very smooth!

Excellent, very satisfied

Car rental process was a bit slow, but pick-up and drop-off were generally smooth.

Absolutely nothing

Normal

Like: Efficient and polite staff; vehicle is new and in excellent condition
Dislike: It would be much better for the contract printed in bilingual, i.e. French and English as we are unable to understand French. Confusion may offer due to communication problems.

Like: Staff was very friendly

On the second day of the rental, the car's battery had issues. We went directly to the counter by taxi. The staff there were very indifferent, gave us a phone number, and told us to deal with it ourselves without offering any further assistance. This kind of situation is unlikely to happen in our home country.

Okay

Easy car rental procedures with a variety of vehicle options!

Like: Good value for money
Dislike: A bit slow at pick up

Terrible service, extremely bad attitude, they don't accept notarized Chinese driver's licenses.

Finished in 5 minutes. The lady who helped me spoke surprisingly good English. The 7-seater Peugeot had average power and a laggy throttle, but it was relatively fuel-efficient.

Like: The experience at pick-up and the car, very professional and friendly staff. They gave me a big car Citroen C4 Picasso, but finally I choose a smaller one Renault Clio. The lady at picking-up -Rabab- was fair and pointed me that I have paid for a bigger car than the chosen one. She just wanted to make sure I understood about the downgrade by choosing a car from a smaller group.
Dislike: The company should send e-mail with instructions where to find the rental office in the airport. At Nice Airport Terminal 1, following the signs you go... nowhere, because the rental offices moved in Terminal 2. When dropping-off the car the person who checked the car told me the car was hit on the left side for about more than one meter long. Really I did not see anything, I did not hit the car, I was the only driver all the time. I understand they have to check properly the car when return, but not to show things which I did not do. And really I did not see any damage on the front left door. Finally a supervisor came and set things ok. Maybe the lady was too meticulous in doing the job, but left a bitter taste by showing me something which wasn't real. After all, the car was fully insured, but i did not like the idea to cover something which was not visible and did not came by my fault.

Like: Car
Dislike: staff