NICE AIRPORT CAR RENTAL REVIEWS

The staff was very helpful and the car exchange process was very convenient.

Average

The car pickup and return were fast, quite satisfied.

The staff had a good attitude and the processing time was about 5-6 minutes. The car was upgraded from what I originally reserved.

The staff at the car rental gave us a free upgrade to a car with navigation, set it up for us, and even taught us how to get to Provence. The rental office is outside the airport, and the signs are not very visible, so we had to ask a few people to find it.

Europcar is quite professional in Europe, slightly below Hertz. Their stores are large and professional, with clear instructions, which is very important and makes finding your car quickly easier (In this trip, we also used Avis for the third rental, and their instructions were unclear, taking us an hour to find the car, with average customer service and fewer car models, so we won't use them again). Many foreigners rent from Europcar. This is our second rental of the trip, from the airport. Due to a lot of luggage, we were first given a Ford business van (7-9 seats), but it felt too big for parking and maneuvering, so we requested a change (a very wise decision, given that the public underground parking garages have very narrow paths, making it easy for large vehicles to get scratched). The second car was a manual Hyundai sedan, but it couldn't fit our luggage (we could fold down the rear seats to fit the luggage, but that's not safe for travel), so we changed the car for a third time. After several changes, the front desk upgraded us to a manual Jeep for free, which was perfect. The Jeep handled excellently on mountain roads and steep paths, providing a safe driving experience. We returned the car at Avignon train station, which was very convenient, taking only five minutes. The clear instructions and ample parking space were helpful (unlike Avis at the train station, which had very few parking spots, no staff, and lacking designated parking spots could delay your schedule).

When picking up the car, we arrived around 11 PM. The counter staff seemed tired and the attitude was just average. The car was very new but slightly underpowered. The staff at the return were particularly friendly and highly efficient.

Great service, easy car rental process, and reasonable prices.

Average attitude.

The staff was very nice and had a good service attitude.

Efficient and friendly.

There are many counters, and the processing speed is fast.

Service 4 stars, car condition 5 stars. Overall, a good rental experience.

Great, it’s a reputable European company. Very reassuring!

The service was good, and they upgraded us to a Mercedes Viano for free.

Very good

The store was good. Initially, I was told that my reservation was canceled. I immediately contacted QEEQ, and after QEEQ staff communicated directly with the local clerk over the phone, I was able to rent the car smoothly.

The French staff have limited English proficiency.

The customer service was very friendly during pickup, but rather indifferent during the return.

There is a dedicated building for car rentals outside Nice Airport, with several rental companies having counters inside. Europecar seems to be the most popular in France as the queue was the longest. We waited almost an hour to get our car. The staff, however, were quite friendly. Overall, we were quite satisfied.