I don’t get the pass plate and the insurance pushed on you when you have already purchased. I was told mine didn’t cover me. But I purchased through you.
Car was in much poorer condition than the vehicles we own. Fox Tampa staff is great; Fox corporate customer service awful. 2 major issues. After driving a bit, had an oil/burning smell that would not go away--seemed to have a bad tire or wheel bearing. Also, had a soft tire (took picture of air pressure screen) on pickup. Discovered next day that it wouldn't hold air after re-filling with air, because it had a nail in it. Fox Customer Service said we needed to pay because it was not reported within 6 hours. Very disappointed in their lack of appropriate service.
“No recomendable. Mejor rentar dentro del aeropuerto Tampa.”
About Blue Auto:5.0/10
La peor experiencia. No aceptaron el seguro que nos vendió QEEQ. Tuvimos q pagar el seguro de ellos 210 mas por dos días. Y tuvimos q pagar 2,500 en efectivo de depósito. La mayoría tenía situaciones similares. No lo recomiendo.
The car had clearly been subjected to either malicious damage or violent weather as there were dents and scratches to every panel. l informed the staff who showed no interest . l ended uo taking it to another outlet so theu could document the damage
About QEEQ:10.0/10
overall an excellent experience despite my initial weariness to use a platform such as this.
“Great service from QEEQ but let down by Budget car rental!”
About Budget:6.0/10
I did the pre-check and downloaded the Budget app as they said it would save time. When we got to the rental area we had to queue for almost 2 hours. They 'upgraded' the car and then subsequently tried to charge extra.
The counter operative was watching baseball on his phone while trying to serve me.
Although the company is small and hasn't been established for very long, with only one or two staff members, I was initially worried after reading some reviews. But it turned out to be quite the opposite. Their service was excellent, the young staff were very friendly, and they responded to questions quickly. They would do their best to meet any requests you have. We will definitely rent from them again next time we go to the U.S., as they offer great value for money!
The shuttle buses are infrequent and slow—if you're in a hurry, definitely avoid this option. They also added insurance at the counter without even asking me; I only found out when they printed the bill for me to sign. It feels like they use low prices as bait and then impose mileage limits.
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