KANSAS CITY AIRPORT CAR RENTAL REVIEWS

Hertz were brilliant giving me spouse driver as part of my hertz gold card from 5 years ago.

It said it was a 4 seat and 4 doors. In USA a 4 door pickup means a bench seat. It can sometimes be a bench in front too with middle folding forward with cup holders. This was front & back bench which was incredibly useful. Brilliant deal. Will def try EasyRentCars again.

Like: The Lot Manager was so pleasant and helpful and even gave me his card if I had any problems.
Dislike: The distance from Airport.

Amazing customer service

Love it and would use again

The mid size car we booked was not available, so we were upgraded to a Cadillac. The car was a treat to ride in - so much, we will consider buying one next time we need to purchace a vehicle. Very pleasant staff at the counter. Also, very pleasant vehicle return associate.

Very easy to use. Good price on vehicle. Will use this site again.

The rental service is good, but the return service is somewhat lacking.

1

Like: Easy to use, great prices.

I always use Alamo when possible. They are Great. Unfortunatly this time the person outside was unhelpful and the car had not been cleaned inside but the vehicle was very good, so was the gentleman at the security gate.

Very good and easy to to business.

Everything was ok but the car's inside windows were dirty making a constant halo with the sun or at night. The trunk still had an old newspaper and water bottles from a previous custommer.

Consistent high standards

Very good

Quick pickup process

Like: Good service, got what I needed at an ok price.
Dislike: The car didn't have cruise control, nor could I adjust the side mirrors.

Like: I was first on line at the counter and had a fast transaction with no attempt to sell me insurance or upgrade or anything. That was refreshing! In the lot, The car type I reserved was out. I was standing in the parking lot not knowing what to do when an attendant asked if I needed help. I explained I needed a hatchback and the Kia Soul was gone leaving only sedans. He instantly apologized and told me to choose any upgrade. I got a brand new Chrysler Pacifica with no upcharge. Great service. I shall return..

The staff that helped me were great!!!

Good

Satisfied

Avis was very professional, I've rented from them before and expect no less.

The platform was easy to use. The warning e-mails of steps to take were unnecessary for hiring in the U.S. though it may have applied for rentals elsewhere. With Avis, all I needed was my booking confirmation reference and confirmation that I took out additional insurance.

El coche olio horrible todo el viaje. Fue un Charger y el olor creo fue tipo Amorall o algo así. Tuvimos que comprar spray.

Excellent service!

Not bad

Excellent! Normally they start tryin to increase the insurance policy during the pick-up. Not this time! They also allow me to pick my preferred car among the available in my category.

Clear and easy