The service at the store was mediocre. For such a high price, the car provided was really just average. I don't want to rent from here again. On the way from Miami to Key West, the front left tire blew out, which was terrifying. I had to pay $56 for roadside assistance because I didn't choose the coverage. I was told I could change cars at Key West. When I got there, an uncooperative employee made things difficult, telling me to get the tire repaired instead of replacing it. After finding the repair place twice, they said the tire could be patched up and used again, despite my explanations that the left front tire was damaged from driving flat. The right front tire also had a bulge but they refused to change it. In frustration, I went directly to the store, where a nice lady helped me switch to another car. This was a small comfort, but the best part of my travel time had already been wasted. What a pity!

Fast pickup

Good car -- Good value.

very good

very good

Like: At first, my heart sank a bit when they said they didn't have the SUV size I had reserved. Was quite please when they told me they had upgraded me to the a Suburban with dark-tinted windows. Felt like I was driving around in a Presidential Security Detail.
Dislike: National personnel weren't where I expected to find them, but other rental agents pointed-out where I should go.