“never going to use easyrentcars.com in the future.”
About Dollar:5.0/10
The lady at the pickup counter was making a private phone call. Did not talk to me much, and the only question she asked was "who is your insurance". After that "go to the parking lot". Very unprofessional, I would say. And as per Dollar-headquarters, I was upgraded without my consent because the car that I reserved was not available, meaning additional fees were added without my consent.
I rented the car for over four months. Without prior notification, they charged more than 1100 dollars monthly from my credit card. It wasn't a pre-authorization, it was an actual charge! In total, they charged over 5000 dollars, requiring me to make monthly payments to the bank, which was very inconvenient! I inquired with Avis, but got no response. Later, the rental platform responded, saying it was a deposit and would be refunded. When will it be refunded? How will it be refunded? We shall wait and see!
Before renting, I heard that Budget is a small company with inconvenient service and poor car conditions. However, there are limited options in Little Rock, and the price was attractive, so I took a risk. The experience turned out to be excellent, with good car condition and smooth pickup and drop-off processes.
Due to language barriers, the rental company charged additional fees using their rules. The actual rental cost exceeded the website's listed price by more than 50%. The total daily rental fee was over $150.
I originally booked a Camry, but they gave me a Nissan instead. Although it was a bit smaller, it was very new, having only driven over 20,000 kilometers! The handover with the African-American woman was quick.
El coche en perfectas condiciones. Solamente en el counter de Budget me querían vender todos los seguros nuevamente. No respetaron el contrato con QEEQ. Eso fue un desastre. Por eso no uso normalmente Budget.
About QEEQ:10.0/10
El coustemer service de QEEQ impecable. Siempre responden cuando les escribo y también reaccionan cuando los necesito. Vielen Dank
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