PORTLAND INTERNATIONAL JETPORT CAR RENTAL REVIEWS

Great car with plenty of room.

Like: Very roomy and smooth riding Ford Excursion which was a welcome relief after a cramped 4 hour plane ride.
Dislike: Alamo did not have what I reserved so I had to pay more to get the Ford Excursion.

I felt the counter staff rushed through the admin process so quickly and I ended up with over $100 of unexpected charges. The counter was very busy and there was a long queue all of which added to the pressure.

All good.

The car smelled of dog and the rear seats were badly stained. There was also a warning light on as the DRL weren't working. The woman at pick up claimed the car was not insured at all even though it clearly stated it was on the documents she printed out. The staff clearly treated customers who booked through the Hertz brand better than those who booked through Dollar.

Like: This was the best priced rental site I found! It was very easy to book on line and quick! No hassles when I arrived to pick up the car and all went extremely well. I will us this company again and tell my friends and family to use them.
Dislike: The price was great, the car and the location. Ease of booking and it was all true! No scams here!

Very good

This car was essentially new (1250 miles). Whoever preps the cars should be fired. The license plates on the car were noticeably crocked. Someone just drove the screws into the truck panel. Ford actually provides rubber gromets to locate the plate. Also the floor matts were still in the plastic bag in the spare tire area.

Like: Didn't try to up sell. Very quick pick up and drop off.
Dislike: Windshield hadn't been cleaned on the inside in a while....but this was minor.

Very patient and friendly attitude.

Like: Professional and charming staff.
Dislike: Everything was good.