I was allowed to book my reservation and even pay prior...how ever upon pick up is when I met with complications . where as I could not pay some deposit with my card...your company has allowed a person's to use debit cards but in limited capacity....
Hertz is not fair. I wanted to extend by one day, but the cost of the extension was much higher than renting a single day separately. In the end, I rented for one more day separately, returned the car in the morning, and rented it again, it was the same car.
The rented car was supposed to be upgraded, but it already had over 80,000 kilometers on it and felt a bit old. On the last day, the car couldn't start, and emergency assistance was called. It turned out the battery was too old and had no power.
The rental store is closed on Sundays, so self-service returns are available, but they charge for an extra day as if returning on Monday. I only rented the car for one day but was charged for two. Additionally, the car I received was in poor condition and not the model I wanted.
Dirtiest car ever rented in my entire life. There was a big sign on the hertz counter stating that the cars are all sanitized. However my car was filled with dust and crumbs and sticky i dont know what. Worst...
The car rental service was okay, but there seemed to be an issue during the handover. The fuel tank was not full when I picked up the car, but I was charged a fuel fee after returning it because the tank was not full. The issue has been resolved through QEEQ coordination.
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