The car was great. Gas mileage was superb because it was a hybrid. No issues whatsoever with the car itself.
My issue was with the Avis employee. I understand that they have to ask if you want to upgrade and/or purchase the insurance. I declined both. I reserve exactly what I need and nothing else. When I was asked to sign that I wasn't taking the insurance, the employee actually said, "sign here and say your prayers". My assumption is that he was joking, however as my insurance fully covers rentals, I did not think this statement was funny or appropriate.
“Van was great, picking up was a bit of a nightmare”
About Hertz:9.0/10
The van wasn't available at the original pick up location. They ordered a Lyft for me and sent me to another location across the city that had a van. This delayed my trip by about an hour, but worked out ok.
At the second location, I kept being told that I could not get the price of my Easyrentcar voucher, but I continued to say that I would not pay anything but the voucher price and eventually I was given it.
About QEEQ:10.0/10
I was not given the contracted price at Hertz initially. I had a copy of my agreement. I kept being told, "I can not give you this price", but then they made good on it.
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