HAWAII - HONOLULU CAR RENTAL REVIEWS

Overall good impression, but they charged an additional 8 dollars for extending the booking.

The store is located on the second floor of the DISCOVERY BAY building, diagonally across from the famous RED LOBSTER restaurant in Hawaii. The corner of the ground floor has a McDonald's, making it easy to find. Since my hotel was at the Hawaii Prince Hotel, it was only a 5-minute walk. The store had a single storefront with two staff members, and plenty of brochures available for self-service.

Taking a trip to Hawaii was really worth it with this car rental company. If you join a tour, it costs $115 per person, but renting a car for a day is only $69. Plus, they upgraded my sedan to an SUV for free. I was very happy with that. The rental process was also very convenient, taking only 10 minutes. I'll definitely consider choosing this company again next time.

They pushed the Fuel Service Option on us, which I might have avoided if my English were better. Also, we returned the car at 7 PM (closing time is 8 PM) to save a night's parking fee. In the rush, I left my GUCCI sunglasses in the car. When I went back at 7:45, the staff said they couldn't find them. So upset and heartbroken!

Overall good. Quick pick-up and drop-off, no forced sales. However, the car I booked was not the same level as the one I received. I booked a Nissan Altima, but was given a Hyundai Sonata. This big difference was unsatisfactory.

The reserved car model should match the actual one.

The store is easy to find and the staff are very friendly.

Rental company is great

The service wasn't satisfactory.

As always, the process was simple and convenient. Although there was no Grand Cherokee available, I was given a Dodge instead.

Pickup was convenient and fast. The staff was very friendly. Had no issues driving around Hawaii.

The pickup and drop-off procedures are relatively simple.