ROMULUS CAR RENTAL REVIEWS

The car was not washed. Very dusty and dirty. They apologised but I said I did not want to wait.

buen servicio recomendado

muy bueno

The pickup of the vehicle was under-staffed. We waited in a queue for a long time but once at the counter, the agents were fast and friendly. I wanted to compliment Sherry, the van driver that got us back to the airport after we dropped the car. What a delight she was to everyone on the bus. She was welcoming, engaging, helped everyone with their luggage, made us feel warm and safe, and was just extremely supportive and a delight. She kept us informed as to what would happen, and she reminded us about collecting all our personal items from the car before we set off. Sometimes it's just the little things that a company does that makes it stand out and makes customers want to choose them over the competition. Based on Sherry, she was the difference maker for me using your services.

Like: Great gas mileage on vehicle!!!
Dislike: Car maintenance light came on as soon as we got on the road. Remote didnt work. Dents & scratches all over vehicle.

Like: I only drive locally for 37 miles so for half day use, it was a good value. The rate quoted was honored and checkin and rental experience was both very positive. Will rent again.
Dislike: None