LAUNCESTON CAR RENTAL REVIEWS

Excellent service decent car

Getting easier to find cheaper cars elsewhere

Got an upgrade from small to compact SUV. Fantastic

Good value and app was helpful although took a little bit of time to set up.

1. Booked a Mitsubishi ASX but received an MG ZS, with different trunk space. More importantly, the review options did not include the received model, making evaluation impossible. Only after complaining did customer service add the model, allowing this review. 2. When picking up the car, additional driver documentation was required. Despite calling the platform twice and emailing once, the addition was not successful. Three hours before the car handover, customer service finally called, confirming the addition and requesting payment. Their attitude was poor and unprofessional. So far, there have been nearly 10 complaints with no resolution in sight.

Car was great, clean and spacious for 2 people.

There were extra fees at check in.

Waited a very long time to get picked up at the airport. Caled an waited on hold for over 10 mins then requested a call back and never got one

The car was upgraded and smooth. The counter staff went above and beyond to source the right drop off spot. It was truly impressive.

It was a smooth experience.

Friendly service

Corolla sedan was a 2019 model with 77K kilometres on the clock. So in average condition. Not a high end car. However, the car was easy to drive and went well. Counter staff were insistent that damage incurred would cause a $5500 penalty charge. And a refundable deposit of $1000 would be charged to my credit card and refunded if no damage. However, by paying the daily waiver fee (car and windows/tyres seperately, (approx $45 per day) then no deposit or penalty charge would apply. Staff took about 20 pics of car before pickup while we waited and another 20 pics when we returned - also while we waited which i found very annoying. I have booked a lot of cars in Australia and Overseas and i found then to be the most vigorous with these car examinations

Made a booking for a hyundai i30 or similar, got a suzuki baleno, which is similar in size but worse off on the fuel economy. On the road, the car struggles a little on the Tasmanian hills and upslopes, but smooth drive overall. Handling was okay, transmission sometimes shifts up a gear for no reason which results in over revving, which is a known issue with this car (it was discontinued) Came with an android-auto/apple-car compatible touchscreen interface, so you can save on getting the satnav. Boot space is generous enough for a big luggage and two smaller sized baggage. Europcar service staff was good, had a pleasant experience.

Qeeq offered the best prices for my dates. Worth to get the diamond membership if you are planning more then a few car rentals as the discounts offered offsets the upfront costs. Mobile app has exclusive discounts.

Excellent customer service beyond my expectations. Quite smooth & courteous. Can't fault.

Very simple to navigate.

Price that QEEQ quoted didn’t happen,had to pay 658 Australian Dollars, After signing paperwork I was informed of over 30 scratches and damage to the car. Also included in the price was car insurance, despite me stating I had car insurance. Felt like they tricked me, could have increased damage marks on my return of the car. Seemed a bit of a scam company.

NO

Always easy to deal with

Good service

Would be good to have more staff to take care of pickups- not ideal having multiple groups waiting and only one person behind the counter doing their upselling on insurance. That said, overall, another good experience with Bargain.

It was the only car hire desk not open when I arrived after 6:00 pm which was irritating as I had to get back to the airport the next day.

Very convenient

Very satisfied

I found extremely poor service that while a shuttle bus was indicated to be offered, but it is not offered early in the morning and means you are required to walk with your luggage to the airport. That alone would prevent me ever booking with them again

I was expecting a Tesla as i specifically booked for a Tesla, but i do understand that it stated others as well so a Polestar wasnt a dissapointment at all.

quick. shuttle guy was very happy and fun. no messing about.

Very good