Like: Second time I booked a car there, both times no problems, really cheap and convienient Dislike: nobody was at the counter when I wanted to pick up, but I was very late so I guess it is my fault. Also, they have a little sign with phone numbers to call and they immidiately came
Europcar is an international brand but at the Johor branch you will feel it is a road side stall. the fuel is not full when we collect the car but staff insist it is due the slope so they think we are kids ?
Arrived early and the staff was very helpful in arranging the pick up. An upgrade was provided since the car booked was not available. Very satisfy with the company.
About QEEQ:10.0/10
Easy booking and the best price out there. Very nice to deal with.
The rental company's phone line was completely unreachable, both at the pick-up and drop-off locations. On top of that, we rented two cars but were missing one, and they expected us to find a way to the city to pick it up. Do you think that's fair?
When we arrived at the rental company, they were missing a car for us and handled our situation with a very negative attitude. It took us several hours as we had to call customer service, and we still had to find another car to take us to the hotel. Also, prior calls to confirm were completely unresponsive.
The counter is often unattended, picking up the car takes a long time, and staff don't speak Chinese. The only advantage is the self-service drop-off, which is convenient and quick!
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Amy Jordan
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View more >Camille FitzGerald
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View more >Helen Wong
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View more >S.Bross
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View more >Dislike: nobody was at the counter when I wanted to pick up, but I was very late so I guess it is my fault. Also, they have a little sign with phone numbers to call and they immidiately came
I.HAJI DAUD
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View more >Dislike: Car that too old, no usb port
William Piers
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View more >Merry Lawson
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View more >K.NG
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View more >Cheryl Choy
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View more >Flora Bess
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View more >Webster Benedict
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View more >M.Liew
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View more >C.Kah kin
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View more >Barnett Bray
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View more >Leopold Chapman
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View more >Mabel Fielding
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View more >CHEN.KHENG HEE
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View more >Dislike: Slightly no update on my changes to pick up the car although already e-mail one month in advance
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