Originally booked a compact car, but was suddenly given a large SUV and told there were no smaller cars available. After searching for a while, found a smaller SUV. For drivers who have never driven an SUV, this is really difficult and makes driving very stressful. It would be better if there were enough cars of the same category available for replacement. Not all customers want a larger car upgrade.
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Theresa Needham
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View more >The service was quite good.
Originally booked a compact car, but was suddenly given a large SUV and told there were no smaller cars available. After searching for a while, found a smaller SUV. For drivers who have never driven an SUV, this is really difficult and makes driving very stressful. It would be better if there were enough cars of the same category available for replacement. Not all customers want a larger car upgrade.
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