VIGO CAR RENTAL REVIEWS

Friendly, English-speaking staff at the Vigo downtown location. Fast pickup, good road trip.

El coche estaba muy arañado más de lo Normal nos ofrecieron otro pero por importe superior

La verdad una atención muy buena, rapidez, coche muy limpio, excelente servicio!! Recomendable 100%

Magnífico!

Me gusto mucho el vehiculo y la atención en el mostrador del personal de Alamo... Voveremos gracias.

Excellent service at Ericar. Personnel very kind. Friendly and efficient.

Excelente atención de álamo.

Ok.

Car was dirty when I got it...I actually had to clean it. This car was heavily scratched and dented. There was also a cap on the back of the car that would fall and hang everytime I drove, I would have to slot it back in each and every time I parked with concern that someone would pull it out. ( I have pictures ). Upon my return, they didn't even got up from the front desk, didn't want to walk around the car to inspect that I had made zero damage, he just asked me if I filled the tank. I always rent from Avis at this location and this is the second time in a row that the car is dirty. I don't typically right reviews but this time was not acceptable. Not sure I will rent from them again.

Constantly pushing for insurance sales, unclear and excessive charges. They initially gave me a compact car instead of a midsize one. After an hour of negotiations, I got a Jeep and they asked for more money. It took another half hour to get the charge waived. The billing was very suspicious. I've rented many times, and this was the worst experience.

We were upgraded to a Renault Kranjar automatic for no extra charge but there was a 50 euro extra charge for dropping the car off at Acuruna which wasn't flagged up when booking.