ANTALYA CAR RENTAL REVIEWS

Overall fine

Not bad, I've used it twice, once in the Netherlands and once in Turkey. They are quite professional, and the cars are good.

No deposit required, very convenient.

Great friendly helpful staff, car was very comfortable and spacious, no complaints. Had to call on arrival as there was no sign of the meet and greet but they turned up promptly, otherwise delighted and will definitely use again!

Best value option for booking car hire, easy to use and made everything very clear. Very happy and will definitely use again!

First, when inspecting the car, it was purposely done in a dimly lit area, and they only checked briefly with a phone flashlight. Since we had full insurance and it was late at night, we didn't fuss too much. Unexpectedly, we were later charged for some scratches. I hope Zuzu Car can help resolve this promptly. Second, at pickup, the service personnel didn't properly check the vehicle. The ad blue (I'm not quite sure what this additive is) warning was not communicated, resulting in the car being unable to start midway. Contacting the rental company was futile as they couldn't even communicate properly in English, failing to resolve the issue. Thankfully, a kind person helped us refill, but it wasted a good 4 hours. The rental company promised to reimburse the additive and fuel costs, but they did not deliver. In summary, if you don't understand Turkish, don't rent from such companies. I hope Zuzu Car strictly monitors the quality of their suppliers.

Good personals. During the rental in Antalya flew to Istambul and put the car in their parking some days absolutely free

Everything was fine

Everything is fine

Annoyingly, received the car with an empty gas tank and had to refuel as soon as I left.

Finding the car took quite a while primarily because of QEEQ’s incorrect directions, and phone communication was poor. In reality, the car rental company at Antalya Airport is named 'aytu car', not any other rental company mentioned by QEEQ. In the Antalya Airport parking lot, you can see the signs clearly. The service at the car rental company was mediocre during pickup but excellent during drop-off, with staff proactively escorting us to the airport entrance.

To be sure to find our way in Turkey we rent a GPS for 42 € . It was not working correctly and we lost 2 hours to find our location because it gave us a wrong way. On many times we had to find our way alone. On drop-off the guy was not abble to give us any explanation

Paid extra to get upgraded, and got disappointed, car was old, 47000 miles on the clock, damager everywhere, not even with Bluetooth

Will definitely use it again on my next holidays!

When picking up the car, I asked if I had purchased full insurance. The rental company didn't inform me that the insurance contract was not with them. After returning the car, they directly deducted 380 lira. When I inquired, Grenta rental company told me the insurance was with Zuzuche and not with them, hence the direct deduction.

Should fully inspect the car before pick up.

I return car with full petrol tank and until today my money is not released which is AED 383.

They were not patient in answering questions. For instance, the fuel tank indicator wasn't clear, which resulted in the car running out of fuel on the road. They also didn't mention anything about highway issues.

Excellent service

The staff's attitude was indifferent, and they were at least twenty minutes late for both pick-up and drop-off. They didn't have the car I reserved and only offered to replace it with a small SUV of an unknown brand that couldn't fit our luggage. We had to pay extra to choose a Skoda Superb. Chinese customers should avoid this store; the attitude was as if we owed them a lot of money. The experience was terrible.

The rental and return process was very quick, and no credit card deposit was required, purely based on trust.

On arriving at the aiport I was expecting to be picked up as I was told it was a meet and greet by Easyrentcars. No one was waiting for me on my arrival so I walked up to the Car office which is not too far thankfully about 5 mins walk. On arrival I waited 45 mins to get my car. It seemed that I had been overlooked and my car was not ready despite me arrving 15 mins later then my reservation time. I was disappointed in the time it took to get my car but I was still pleased with the service of the staff as they allowed me to drop off the car later since I had recieved it late and also did drop me off to Terminal 2 which is about a 5 min drive away and I was unaware it was not the same international terminal I had arrive near. So I was grateful for the service despite the initial disappointing first impression. The car was scraoed up a little but what I would say is if you are driving in another country where you are not used to it is always best to not get a pristine car as anything from chips from the road flying at the car, other road users or your inexperience of friving on the right hand side could damage the car. All in all I would recommend the Cizgi based on value, service and teh car they give you.

The website was easy to use, staff contact you wuickly with any questions you need answered and it defo give you a great price.

All good. I was worry to rent car from GoldCar as not so good opinions but I need to say I never have any problems with renting car in Turkey. Perfect ! Thank you