CAR RENTAL REVIEWS ON GOLDCAR AT ANTALYA AIRPORT, AYT

I booked a package for an Audi A3 auto. However they charged me more because it wasn't available and gave me a Renault capture. Which is a lower classed vehicle. They also did the same with the lady in front of us who came off the same flight. Which shows that for commission they are cheating the customers.

Terrible service of Gold car company on arrival desk. You will pay more money on the arrival desk.

Easyrentcars is a perfect company

Super bad service at goldcar I like to be contacted by the management so I can explain in detail! I hade also book a baby car seat but it was a joke the one I got . Poor lack of service is the biggest on I got shouted at and the guy told me to fuck off

I was told that because I had not had my license for "a long time" I was forced to pay an extra £70. I have had my license for 19 years. Personally I think this is appalling behaviour and occured because I am a woman and non Turkish!

Easyrental is as it's name says "easy" to use and has great prices.

Easy pick up, nice new car, smooth return

Everything works fine

La société Goldcar n'est pas une société de location de voitures sérieuses. A mon arrivée à l'aéroport ils m'ont obligé à prendre des assurances complémentaires que je ne voulais pas. Si je ne les prenais pas ils ne me louaient pas le véhicule. Le véhicule que je voulais n'était pas disponible, ils m'ont également à prendre une voiture de catégorie supérieure. Après vérification du contrat écrit en turque, j'ai vu qu'il m'avait été facturé des frais d'aller simple supplémentaires alors que c'était compris dans ma location. Au total la location m'est revenu 3 fois plus cher que le prix initial (c'est du vol).

Easyrents est une agence sérieuse, cela fait plusieurs fois que je passe avec eux. Par contre je suis très déçu du prestataire GOLDCAR qui ne respecte pas les contrats

Took 2 hours to get car. They tried to up sell everything

It was easy to book the vehicle and it was a very good price. Car was very clean and suitable for our needs.

I took excess protection from Easyrent and followed the advice not to accept additional from Goldcar. Although the salesman at the pick up desk did try to sell cover, he did relinquish after not too long. The additional cost is always a lot. The car collected was almost new, very clean and drove well, a 1.4 petrol corsa. The collection point was clear and staff pleasant. We returned the car with no issues and had a quick confirmation from Goldcar of the same. While walking away toward the Terminal 1 at Antalya, we asked the staff member if Terminal 2 was far to walk. He then gave us a lift to T2 in one of their cars, a considerable walk..

The platform works well and the advice within is good.

They upgraded me. No wait.

Customer service at its minimal.

The collection was very slow but the car was fine.

No problems at all

I booked a Mercedes but they did not have one. I was given a Renault instead. If I knew that they did not have a Mercedes I would have booked a smaller cheaper car. Also as I pucked up the car at Antalya airport and returned it at Izmir airport I was not familiar with the drop off location. Communication with helpdesk was difficult due to their proficiency in English. They could have provided a map during pickup as to where the car drop off location is. I spent half hour just looking for it

I return car with full petrol tank and until today my money is not released which is AED 383.

Excellent service

Pros- OK car and good price. Cons- Very pushy about purchasing the extra insurance at pick up. Went as far as lying to get us to purchase it. At the drop off we had to pay a "parking fee" when we returned the car in Izmir. We were never told we had to call the car rental company at the parking gate and therefore had to pay for parking.

Excellent service. New car

Great

All good. I was worry to rent car from GoldCar as not so good opinions but I need to say I never have any problems with renting car in Turkey. Perfect ! Thank you

So When i arrived there was no-one in the office, had to call their office in Domestic. It took over 20 minutes for them to send a driver. he took me to the car drop off point. Then a 400 metre walk to the domestic terminal, had to wait for security, did the paperwork, another 400 metre walk back and then picked up the car. The car was great, but the pickup was really painful and superfluous.

The experience was very bad. The car given to us had already covered 60,000 kilometers, a white Dacia Duster. The front windshield was blurry. If anyone gets this car, immediately ask the rental company to change it. This car has mechanical issues. After picking up the car at the airport, we headed towards Fethiye. About 100 kilometers in, the engine made a strange noise and started to smoke. We called the rental company for assistance, but they were indifferent and told us to keep driving. After another 2 kilometers, the smoke got worse. We stopped at a gas station and asked the staff for help. They called the rental company and explained the car couldn't be driven any further. They even found a local mechanic to check it. Only after the mechanic spoke with the rental company did they send help. It took 6 hours from when the car broke down at 3 PM to get back to the Antalya airport branch, 100 kilometers away. They gave us an identical car when we returned, with no apology. We expressed concerns about the same issues happening again and asked to change cars. We were even willing to accept a downgrade, but the rental company was very uncooperative. The branch manager told us to ask our agent to cancel the booking since we didn't pay directly to them, or to find a better rental company if we wanted to cancel, otherwise to take the same car. The experience was extremely poor and very frustrating.