Overall, it was quite satisfactory. The car was relatively new with just over 10,000 kilometers on it. However, there are two points to note: first, the deposit is not a pre-authorization but a direct charge; second, when returning the car, they required me to provide photos of the damage for them to acknowledge it was pre-existing. Luckily, I had taken pictures when picking up the car, otherwise, who knows what could have happened.
I returned the car today and realized I left 100 euros in the car. I called the rental company, but they said they didn’t find anything. Ridiculous, I know exactly where I put the money. Later, they stopped answering my calls. Clearly, something suspicious is going on; someone from the rental company must have taken it. It's my fault for being careless. I will never rent from this company again. Returning the car was incredibly difficult to find, and the service is terrible. I went around the airport three times and almost cried.
We selected a Fiat but received an old model Renault. The service staff informed us that the class was the same, but it clearly felt much older. At least it was a sedan, however, we found that one of the low beam headlights wasn't working, making driving at night very unsafe.
The rental office at Antalya airport is easy to find, and the pickup location is not far. When picking up the car, make sure to carefully inspect for scratches and take photos. This is very important because if you don't have pictures of existing damage, it could cause trouble when returning the car.
The staff were very patient and friendly. When we returned the car, the drop-off location was already closed, but they waited an extra 15 minutes for us after a phone call.
Quick pickup process, offered insurance but didn't buy it, staff continued with the procedure swiftly. Since it was New Year's Day, possibly off-season, got an upgrade to a Mercedes. The car was very new. The only downside is that half of the deposit was refunded to my credit card upon return, and after more than two months, the rest of the deposit hasn't been refunded, and post-sale service has been ineffective.
Pretty good, explained very clearly. Insurance needs to be purchased separately at the rental office. The insurance bought on QEEQ is domestic and not recognized abroad. If an accident happens, you'd have to deal with it yourself. With the office insurance, the rental company handles everything. It’s recommended to buy insurance at the rental office.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Lester Horatio
-
-
-
-
View more >Octavia Edith
-
-
-
-
View more >Lena Saxton
-
-
-
-
View more >Ben Emily
-
-
-
-
View more >Ernest Montgomery
-
-
-
-
View more >Marsh Carey
-
-
-
-
View more >Christ Austen
-
-
-
-
View more >Yetta Vogt
-
-
-
-
View more >Philip Goldsmith
-
-
-
-
View more >Saxon Dulles
-
-
-
-
View more >Penny Senior
-
-
-
-
View more >Darcy Hill
-
-
-
-
View more >Ferdinand Bart
-
-
-
-
View more >Emma Craigie
-
-
-
-
View more >Zona Sheridan
-
-
-
-
View more >M.Abuhashem
-
-
-
-
View more >Cathy Whit
-
-
-
-
View more >Ann Brewster
-
-
-
-
View more >Dwight Bauer
-
-
-
-
View more >Betty Roosevelt
-
-
-
-
View more >Car Rental Companies AT Antalya Airport, AYT
Pay for Car Rentals with Crypto