I returned the car today and realized I left 100 euros in the car. I called the rental company, but they said they didn’t find anything. Ridiculous, I know exactly where I put the money. Later, they stopped answering my calls. Clearly, something suspicious is going on; someone from the rental company must have taken it. It's my fault for being careless. I will never rent from this company again. Returning the car was incredibly difficult to find, and the service is terrible. I went around the airport three times and almost cried.
The car rental company made unapproved charges! They didn't mention it upfront but deducted the amount later. It was unexpected! The wrongful deductions and subsequent refunds incurred unnecessary exchange rate losses for the consumer. Until now, I haven't received a reasonable explanation!
After comparing several companies, I chose to spend an extra 200 lira to rent a Volvo S60 from AVIS. However, upon pickup, the store said they didn't have that car and gave us a Ford instead. When we saw the Ford, we realized it would cost only 300-400 yuan at other companies, so we insisted on getting a car of the same class as the Volvo. After negotiating for 10 minutes and waiting for another half hour, we finally got the Volvo S60. They gave us a quick introduction and showed us the exterior before urging us to drive out of the automatic gate within 5 minutes, or we wouldn't be able to exit. We hurriedly drove off, only to find that the fuel tank was less than half full! Moreover, the right front tire had a pressure issue from the moment we picked up the car, and we had to inflate it every morning during our six-day use. Overall, we felt AVIS was just average.
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