We were given a Volvo S60 upon arrival, but the order clearly included full insurance. However, they insisted we only had basic insurance. My friend had to pay extra to buy additional coverage. Overall, it was mediocre.
I am very satisfied with the car's condition; it's quite new. The only drawback is that the accelerator pedal is a bit heavy. I got a Citroën C5 instead of the booked Ford Focus, which was a pleasant surprise. The car also came equipped with a highway toll card, very thoughtful. As QEEQ reminded, the store's staff did try to sell extra insurance, and since I'm cautious, I bought it.
The rental amount did not include the one-way fee, which caused the cost to increase. The rental company said it wasn’t their fault, but we still had to pay. So, they upgraded the VOLVO S60 to a BENZ CLA180 and included full insurance as compensation.
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