AVIS Kayseri Erkilet Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Muriel Aldington

Turkey

Reviewed: Thu, Aug 8, 2019

About AVIS: 8.0 /10

Overall satisfied, both pickup and return were convenient. However, the booked Ford Focus was replaced with an Opel.

1 days rental

Relevant Reviews on AVIS Kayseri Erkilet Airport

Cedric Flynn

Turkey

1 days rental

Reviewed: Mon, Jul 22, 2024

About AVIS: 10.0 /10

Very satisfied

About QEEQ: 8.0 /10

Judith Gracie

Turkey

1 days rental

Reviewed: Fri, Jul 19, 2024

About AVIS: 10.0 /10

Very good, the paperwork was done quickly.

About QEEQ: 10.0 /10

Mavis Eveline

Turkey

1 days rental

Reviewed: Wed, Apr 3, 2024

About AVIS: 8.0 /10

Overall, it was relatively smooth.

About QEEQ: 10.0 /10

Nora Violet

Turkey

1 days rental

Reviewed: Mon, May 27, 2024

About AVIS: 2.0 /10

Avoid this car rental company!!! They force you to buy insurance!! When we picked up the car, the staff kept pushing for full insurance despite our clear refusals. The road from Kayseri to Goreme is in good condition. Even after we declined the full insurance, our credit card was still charged 1123.68 lira without our consent. The car rental company recorded our credit card details manually without using a POS machine (which is very concerning). Only after we left did we notice the charge. We later found out it was for the forced full insurance.
When returning the car, there were no staff members in the parking lot. No one answered the phone either. After waiting for some time, they came only when other customers arrived to rent cars.