We bought full insurance directly at the store because if there's an issue, it's easier to handle locally. If you buy it on QEEQ, it's through a third-party platform and the local store won't handle it. The staff at the store spoke decent English.

Very satisfied

AVIS is a big company, but during my last car rental, they aggressively pushed insurance despite me having already purchased all necessary coverage. Although I fully paid in advance, they charged me extra at pickup, claiming it was a balance. I reported this to QEEQ, but the issue remains unresolved. What fees were these? The weirdest part was that it was a brand-new car with only 9 kilometers on it, and the central screen, etc., had no power!

The service attitude was good.

Upon arrival, the car I booked was not available, and I was asked to pay extra for an upgrade. I was very dissatisfied after refusing.