AVIS Kayseri Erkilet Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Mary Giles

Turkey

Reviewed: Sun, Jun 23, 2024

About AVIS: 8.0 /10

AVIS is a big company, but during my last car rental, they aggressively pushed insurance despite me having already purchased all necessary coverage. Although I fully paid in advance, they charged me extra at pickup, claiming it was a balance. I reported this to QEEQ, but the issue remains unresolved. What fees were these? The weirdest part was that it was a brand-new car with only 9 kilometers on it, and the central screen, etc., had no power!

About QEEQ: 10.0 /10

1 days rental

Relevant Reviews on AVIS Kayseri Erkilet Airport

Bella Hamilton

Turkey

1 days rental

Reviewed: Tue, Jul 23, 2024

About AVIS: 8.0 /10

Very patient

About QEEQ: 8.0 /10

Nora Violet

Turkey

1 days rental

Reviewed: Mon, May 27, 2024

About AVIS: 2.0 /10

Avoid this car rental company!!! They force you to buy insurance!! When we picked up the car, the staff kept pushing for full insurance despite our clear refusals. The road from Kayseri to Goreme is in good condition. Even after we declined the full insurance, our credit card was still charged 1123.68 lira without our consent. The car rental company recorded our credit card details manually without using a POS machine (which is very concerning). Only after we left did we notice the charge. We later found out it was for the forced full insurance.
When returning the car, there were no staff members in the parking lot. No one answered the phone either. After waiting for some time, they came only when other customers arrived to rent cars.

Muriel Aldington

Turkey

1 days rental

Reviewed: Thu, Aug 8, 2019

About AVIS: 8.0 /10

Overall satisfied, both pickup and return were convenient. However, the booked Ford Focus was replaced with an Opel.

Betsy Butler