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As a priority member, the air conditioning was already on when picking up the car. Excellent service.

The staff were very patient and friendly. When we returned the car, the drop-off location was already closed, but they waited an extra 15 minutes for us after a phone call.

I am writing this review after 3 years, and the memories are still quite clear. That's probably the charm of self-driving. The car was picked up in Antalya at the Avis counter, which is very easy to find in the hall. It took about 20 minutes in line, not too crowded.

The staff for handling the paperwork, picking up, and returning the car were quite nice. However, the phone number for returning the car in Izmir was a Turkish automated message.

Quick pickup process, offered insurance but didn't buy it, staff continued with the procedure swiftly. Since it was New Year's Day, possibly off-season, got an upgrade to a Mercedes. The car was very new. The only downside is that half of the deposit was refunded to my credit card upon return, and after more than two months, the rest of the deposit hasn't been refunded, and post-sale service has been ineffective.