AVIS Antalya Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

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Dwight Bauer

Turkey

Reviewed: Fri, Mar 22, 2019

About AVIS: 4.0 /10

Quick pickup process, offered insurance but didn't buy it, staff continued with the procedure swiftly. Since it was New Year's Day, possibly off-season, got an upgrade to a Mercedes. The car was very new. The only downside is that half of the deposit was refunded to my credit card upon return, and after more than two months, the rest of the deposit hasn't been refunded, and post-sale service has been ineffective.

1 days rental

Relevant Reviews on AVIS Antalya Airport

Lester Horatio

Turkey

1 days rental

Reviewed: Wed, Sep 11, 2024

About AVIS: 8.0 /10

Overall, it was quite satisfactory. The car was relatively new with just over 10,000 kilometers on it. However, there are two points to note: first, the deposit is not a pre-authorization but a direct charge; second, when returning the car, they required me to provide photos of the damage for them to acknowledge it was pre-existing. Luckily, I had taken pictures when picking up the car, otherwise, who knows what could have happened.

About QEEQ: 10.0 /10

Emma Craigie

Turkey

1 days rental

Reviewed: Mon, Sep 2, 2024

About AVIS: 10.0 /10

It's acceptable.

About QEEQ: 10.0 /10

Philip Goldsmith

Turkey

1 days rental

Reviewed: Tue, Jul 23, 2019

About AVIS: 2.0 /10

I returned the car today and realized I left 100 euros in the car. I called the rental company, but they said they didn’t find anything. Ridiculous, I know exactly where I put the money. Later, they stopped answering my calls. Clearly, something suspicious is going on; someone from the rental company must have taken it. It's my fault for being careless. I will never rent from this company again. Returning the car was incredibly difficult to find, and the service is terrible. I went around the airport three times and almost cried.