MELBOURNE CAR RENTAL REVIEWS

I was given a Prius that averaged 54.0 miles to the gallon ? , service at the desk was smooth , I enquired about the cost to add the wife as a second driver and was told that if she’s over 25 she can drive for free! Wow that saved me more money! I will be looking out for Avis again in the future..

QEEQ works! This was the 3 rd car I’d rented in the last Year

Car was spacious and modern. Staff were a bit slow but seemed new so we were fine with this. Car was a bit scratched but I guess this is what you get with rental cars. Overall experience excellent.

The most competitive price I could find anywhere. Didn’t get a price drop but it’s a good feature. Easy and clear booking. Will definitely use again and will recommend to anyone who asks.

Wait time to pickup rental was very long due to a delayed flight, but staff was accommodating, and upgraded me free because the car I originally planned on was in need of service. Drop off time was so quick that it was concerning. Neither pickup or drop off staff would review the issues or damages with the car with me in person and this also concerned me, as I would not want to be charged for damages the car had prior to my use. I drive a 2017 Volkswagen Jetta, that was a little worse for wear. The car had ants, dirty windshields- rear and front, and every seat had water stains. The rearview mirror was broken and wouldn't stay in place. The power windows did not work properly because it is in need of a window modulator. The engine had charging issues and I suggested to the drop off staff that it needed a new battery. I also suggested that the car receive a transmission flush, as the overall mechanical stability was clunky and I was worried the tranny would drop out.

Three website was easy to use, and customer service took care of me when I was in need when my flight was delayed so long and I was fearful that I wouldn't be able to get the rental car after closing time. Service representatives were accommodating and contacted Thrifty for me and ensured that someone would be there to fulfill my rental.

Faultless

Excellent service staff polite helpful and efficient

Easy process, simple to use website which I love