MELBOURNE CAR RENTAL REVIEWS

Only downside were the queues to get to the booking counter.

Went really well. Very happy with the service provided.

No problems

Worked easy

Easy and fast pick-up

Easy and best value for money

we booked a convertible to be collected from the airport, however we was unable to fit all the suitcases in a car, went back in and spoke to a member of staff a gentleman sorted out a suitable vehicle that was more then above the expectations . we have used AVIS in LA company has really great staff.

perfect no problems couldn't think of anything i would change

They need more staff one person on desk for collection we were 3rd in queue and it took us an hour to just get served

Brilliant booking plateform

The car was everything we asked for, only 4124 mls on the clock, 2024 model fully loaded, used budget several times before, & never let down by the service or car,

The ease of booking, and all the correspondence was brilliant, plus got a great price, & cash back, will definitely use again ⭐⭐

After 2 days of hiring car, “change engine oil soon” light started flashing and next day “ change of engine oil required” message started flashing, went to 3 different Avis outlets in Orlando and 1 in Fort Lauderdale, none of them had cars and didn’t helped either, was told to go to airport. Went to FLL, airport and had to change the car with robotic service, no apologies nothing at the counter. Disappointed.

NA

We were upgraded when we picked the car up. We had to change the car due to a nail in the tyre. It took a bit of doing and it was sorted.

Booking was easy. The price dropped by £3 all went well

Took a long time in pick up qué, car had a lot of damage.

All good

Great service... will use Budget again... as allowed spouse to drive car without any extra charge!! Fantastic!!

Easy to use.

Very satisfied!

We had to wait quite a while at pickup but that was due to 3 flights around the same time. When we reached the counter the colleague was very nice, knowledgeable and went through the process swiftly.

Had no issues with the site. Everything went smoothly.

I did not need to wait in line But line could easily form if staff need to deal with any issues Only 2 members of staff to deal with both collection of cars and people waiting to drop off However not staffs fault could just use extra team members when busy Also drop off instructions not supper clear in car park outside Nothing telling you where to take the keys ?

Everything worked well not problems would use again

All good

All good

Be aware that the car/option you may have selected isn’t always going to be the car you get. In fairness it states “similar” in the advert but had hoped my car choice would have been available.

The booking process was pretty smooth. It would be useful to make it clear there is no system in place to pay automatically for any toll roads you may use.

There was only one member of staff on duty and the booking process takes a while. With customers ahead of use and after a long haul flight another agent would have been welcomed. When it was our turn the agent was very pleasant and professsional.

No problems at all and the message sent to use during the hurricane was appreciated.

Service is very good

Price was very good

Misleading pick up information. As I’d prepaid and given all pre booking information to Avis it states go to the desk marked pre booked give your card and license and pick up your keys not waiting. This not true. At the desk there’s a queue and they ask if anyone is a preferred customer, I said I was but they said not and get back in the queue which then took me about 25 mins

No, all fairly clear

I love the ethos of Alamo they are customer focused the car was new only had 9000 miles on it and was immaculate. Counter staff are fantastic there was a que yea but they are a good company so you have to expect a wait I don’t mind they don’t rush you to get out the car park and their toll payment system is awesome

Wouldn’t book through anyone else other than qeeq

Car met expectations, the only downside was we waited nearly an hour at the desk to get the car and as you can imagine with an 8 year old and a long flight it was to long. Staff were lovely not there fault.

Easy to book