BIRMINGHAM CAR RENTAL REVIEWS

I specifically ordered a non-smoking car, I would have ordered nothing else. But when I got the car, it was overwhelmingly obvious that smokers had used it. The smell of stale smoke was virtually everywhere throughout the car. When I pay for something I expect to get what I pay for. I'll never use Thrifty, or easy renters for that matter, again.

Like: Nice people, great car and easy to pick up and drop off.

The two staff members were very nice and cordial.

It was fair price .

UK Alamo isn t good as US or german

At the scheduled pickup time, we were told that the reserved vehicle was unavailable and that we'd have to wait 25 minutes for the car. If we didn't want to wait, we could choose a smaller car, but the price difference wouldn't be refunded. Since we were in a hurry, we were forced to pay an additional $68 for another model.

Everything was wonderful!

Everything was excellent!

Not Ford Focus (compact) but Ford Fiesta (economy) which is an even smaller car, not good for 6'2" tall guy, lol.

Now my favorite car rental site!

Like: Space
Dislike: Van too much gas.

Like: The car was clean. Staff offered bottled water. No paperwork was needed; everything was electronic.
Dislike: The staff member at the counter attempted to charge us full price even after we showed him our reservation and the price. Once we told him, he adjusted the bill.

Not bad, but the service is not comprehensive, no pick-up service and few locations.

Clear instructions provided

Satisfactory