HAWAII - KAUAI ISLAND CAR RENTAL REVIEWS

The car was dirty and in a bad condition

Booked mystery car and got a manager's special which was a Camaro (sports car) - much more expensive category

Easy process as always

Long line for pickup. only 1-3 people checking people in.

Very satisfied

The "surprise car" was a Dodge Caravan. Too big for us as we were only two people. However, it appears that the big car was very useful for us during the trip. The car was not totally clean, lot of dust, mud, and sand inside and outside the car.

Quite satisfied

Basic car which I booked . Excellent service and no upselling which I appreciated

Excellent platform. The best there is for value

車を受け取るまで長い列でとても時間はかかりましたが、鍵を受け取ってからはスムーズでした。

スムーズに予約することができました！

Very satisfied

車は希望通りのJEEP。受付が激混みで2時間待ち。担当者が追加の保険に入れとしつこい。そのやりとりに20分を費やした。

プラットフォームとしては問題無い。

Satisfied

The process is smooth and easy. Car is ready when we got there. The lady at the counter wasn't really friendly because she insisted we should buy insurance for the car key which I think is just stupid. I already purchased super protection so I refused to pay more just to insure the car key!

Very easy to use. All details are there. The insurance is cheaper than when you buy at the counter. This app is amazing! Gives me alerts of my upcoming trips. Gives all the tips as well when i pick up my car.

Great

Great

Staff were great, car was great, the queue to pick up the car was long, and only 2 or 3 staff taking the bookings. Surely the rental company knows exactly how many cars are booked per flight, and can therefore have sufficient staff on hand to deal with the influx. We had prebooked and prepaid, so only had to produce licence and sign off, but still had to wait in queue with others who either hadn't booked at all, or had booked and not paid. It was a long drawn out affair.

Great counter rep at thirty's in Lihue. Airport

Very efficient

Worked well. Unfortunately didn't get a Mustang but a Chevy instead. Still nice.

Booking is simple and convenient, and picking up the car went smoothly.

Very satisfied

Took a long time to clean the car for us on a hot day, car drove well and was spacious but electric boot and electric sliding doors were super annoying and worst of all car leaked gas when filling up. Not ideal for a very expensive rental.

Worked fine, no complaints.