CAR RENTAL REVIEWS ON DOLLAR AT LIHUE AIRPORT, LIH

The Chevrolet Esquire was absolutely not to the same standard than the Jeep Grand Cherokee originally proposed, in addition Dollar Kauai does not have grand Cherokee Jeeps so this is only a decoy. The Esquire had more than 25’000 miles, smell bad and is an awful car, the personnel was not helpful at all, a terrible experience

all good and easy process

good prices and good service so far

Great service, great car. Even when we called to extend the rental time period, the extension was reasonable and affordable. :-)

Great customer service and easy access!

Basic car which I booked . Excellent service and no upselling which I appreciated

Excellent platform. The best there is for value

Satisfied

Great

Great

The queue for pick up was painfully slow and other people seemed to take forever. Given we had a booking perhaps there should be an 'express lane'. We received an upgrade as the size we booked was still being cleaned.

Staff were great, car was great, the queue to pick up the car was long, and only 2 or 3 staff taking the bookings. Surely the rental company knows exactly how many cars are booked per flight, and can therefore have sufficient staff on hand to deal with the influx. We had prebooked and prepaid, so only had to produce licence and sign off, but still had to wait in queue with others who either hadn't booked at all, or had booked and not paid. It was a long drawn out affair.

The service was enthusiastic, and the vehicle was very new, having only run over 10,000 kilometers.