No one was at the Dollar Counter at Tucson Airport. Hertz counter helped customers for 3 different rental companies, and line was very long. Vehicle was new and in excellent condition, but prices doubled this year.
About QEEQ:10.0/10
Prices high and went higher over time. Discounts not as advertised and misleading.
Budget didn't have any compacts, only large SUVs and sports a 2 door convertible. This was what was offered, so managed to make it work with two large suitcases. If you where really wanting a compact (size or extra seats) this wouldn't have worked for you
Vehicle was in very bad condition
The inside has not been cleaned at all.
The counter staff added the option without asking me.
i make a claim
She said she'd do it again
On the contrary, he acted very angry with me.
And he wrote the contract without the insurance that was actually included.
As I knew it was a big company, I expected it, but it was the worst experience.
About QEEQ:9.0/10
You did your best to solve it somehow for me
thank you very much for that
Thrifty wasn’t prepared with the type vehicle I had reserved and tried to upgrade me to a van. After some firm discussion, they sent out for one ata different lot. Kept my original price but had to wait.
The car was great and the whole experience was great including the return of the car really efficient, however the car pick up took 40 minutes as the counter was understaffed or inefficient
Our flight arrived early in the morning, and the rental car agent was very patient. There were no sales pitches, and after completing the paperwork, he guided us to the vehicle and informed us about the return process.
Car rental locations (incl. in-airport & off-airport)
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Car rentals at/near landmarks of Tucson
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