LARNACA CAR RENTAL REVIEWS

No because was guaranteed Ford Focus and we got Kia Rio which is not same car level. Budget staff on check in was extremely rude and impolite. I mean staff who gave us key for car. In all my more then 20 years experiences have not so bad experience. On returning was completely opposite guy was very kind , professional, polite.

Perfect

Dishonest credit card practices, it's practically fraud! I will never dare to buy insurance from this rental company again. The rental company can come up with a hundred ways to make you buy insurance! And they can tell you that your credit card limit is insufficient! Ridiculous, they already charged once, and it worked last time. This time it didn't work because there was a different person! I almost couldn't get home that night! Terrifying car rental experience!

I was hoping to have a Honda Civic, but car was Suzuki Baleno. Of course it was said that it can be similar, but when you are expecting to have different looking car you might be a little disappointed. But we were happy at the end of our vacation. Car worked well and also AC worked well even it was very hot outside.

Everything went well.

Very good company

Super service

1. Waiting for 45 minutes at the counter 2. Several warning lights were on (ABS, temperature, etc.). I was told that this is normal. 3. Fuel fraud. Paid for full tank and was told to get refund when returning the car. I then learned, only refund is provided if returned full. No partial refund, which was not explained to me.

Alex was extremely thorough in explaining the rental details and insurance limitations relating to crossing into the occupied zone of Cyprus. At the time of vehicle handover Alex was again thorough in going over the vehicle identifying existing mark's and issues. The little Spark performed well on the roads around Cyprus and ended up being the most appropriate vehicle for my travels. I am more than happy with my dealings with Alex and Autounion and would be happy to recommend them as well as using their services on my next visit to Cyprus.

“Or similler” is not good for the clients, they (officers) speculate with that!!!!

Everything was as expected. Great service.

Very typical with the processes (the person that did the booking is also the main driver, the credit card needs to be @ the name of the driver). Also very careful with the instructions about Coronavirus. The car was in great condition and clean. Happily surprised with the company. We would definitely choose it again.

I always trust easyrentcars....! User friendly and value for money.

Counter is directly in the terminal and car is in the parking lot in the departure level, very easy, fast, and close by. The car had many scratches though, but wasn't a problem.

The company has good customer service.

Overall service is OK but the car.... The worst car ever!!! Many scratches, lack of one turning light, weared interior, smell of cigaretes, noises from air-con, vibration on steering wheel above 100 kmph, remote pilot not working, lack of rear deck/dash

The budget counter is directly infront of the exit from the arrivals, it was empty and paper work took about 5 mins. The pick up was in the parking infront of departures floor and was very smooth and efficient. I got an upgrade eo a slightly bigger car even though i didn't need it for fuel efficiency sake.

The app is great and the rewards instill a sense of loyalty

Global staff were very helpful. No problems

Very easy to use

No issues with the rental company, but the platform is terrible.

Small car, small engine, terrible condition, broken key fob, only water in screenwash, wipers in terrible condition. Counter is not in the airport, no one waiting to pick us up, had to call them to collect us... guy was smoking a nasty cigar in the car too.. One kind of redemption is that we got lost on the way to drop off and the guy stayed opened for 40 minutes after closing time which was good but they did charge us €29 late drop off fee... so not really a redemption but at least they waited. Would not hire from this company again and wouldn't advise anyone else to.

Simple and easy to use.

The car was in perfect condition but very basic, no chargers, no opportunity to connect music etc

Just one word! They are “amazing”.

Terrible attitude

The service staff was very friendly and helpful. However the car was in a terrible condition. More than 150.000 km, old and we also had to inflate the tires before returning.

I always trust easyrentcars for renting a car anywhere in the world...!