There is only one guy who is doing the whole business, pickup from / drop off to the airport, paperwork, car cleaning. So our flight has delayed and we couldn't find anyone at the airport as this only guy was busy with taxiing another customer. No phone number. It was painful to find someone who know them and get a phone number and tell them we are waiting for them to pickup. Dropoff at 08:30, no one is at the office. This only guy forgot to open the office, so we almost missed the flight. But the car was OK
The car broke down and the rent a car person came prepared for the issue even without me saying what it was, so it made me think they new the car had an issue already before handing it over to me.
Small car, small engine, terrible condition, broken key fob, only water in screenwash, wipers in terrible condition.
Counter is not in the airport, no one waiting to pick us up, had to call them to collect us... guy was smoking a nasty cigar in the car too..
One kind of redemption is that we got lost on the way to drop off and the guy stayed opened for 40 minutes after closing time which was good but they did charge us €29 late drop off fee... so not really a redemption but at least they waited.
Would not hire from this company again and wouldn't advise anyone else to.
The service staff was very friendly and helpful. However the car was in a terrible condition. More than 150.000 km, old and we also had to inflate the tires before returning.
About QEEQ:10.0/10
I always trust easyrentcars for renting a car anywhere in the world...!
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