The service staff was very friendly and helpful. However the car was in a terrible condition. More than 150.000 km, old and we also had to inflate the tires before returning.
About QEEQ:10.0/10
I always trust easyrentcars for renting a car anywhere in the world...!
Low budget operation. Car supplied was dirty and worn out. Office in a container and garage looked more like a scrap yard. Had experience with the same provider in another location where car was brand new, offices bright and shiny and price even more competitive..
There is only one guy who is doing the whole business, pickup from / drop off to the airport, paperwork, car cleaning. So our flight has delayed and we couldn't find anyone at the airport as this only guy was busy with taxiing another customer. No phone number. It was painful to find someone who know them and get a phone number and tell them we are waiting for them to pickup. Dropoff at 08:30, no one is at the office. This only guy forgot to open the office, so we almost missed the flight. But the car was OK
Overall, happy with car and service. Although we were left waiting at the airport upon our arrival for about 30 minutes because two planes arrived together and there was / is only 1 person to meet and greet to take you to the car collection point (which is about 4km from the airport). So we had to wait until a previous arrival had got their car, before the meet and greet could person could return and attend to us.
I was pleasantly surprised to receive a free upgrade - especially as I had rented the car at an extremely competitive rate. The gentleman who collected me/dropped me off at the airport and completed the paperwork at the office was very friendly and helpful
About QEEQ:10.0/10
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