The staff's service attitude was good, but it took a long time to get the car.

The car was in good condition. Picking up the car was a bit complicated. During driving, the dashboard indicated that the oil needed changing. Reported to customer service, but they asked if I had put the wrong oil. Ridiculous. The return process was simple.

Poor service, they arbitrarily added insurance and forced us to agree.

There was no line, but the receptionist deliberately delayed. First, she tried to persuade me to switch cars (saying that the two-wheel drive car I booked was not good and that I should get a 4WD car, but I insisted on not changing, and finally found out they gave me an AWD car); then she aggressively pushed additional insurance, falsely claiming that I didn't have third-party insurance and could not drive without it. After confirming with QEEQ, I refused; finally, she added road assistance and other additional services to the agreement without my consent, and I signed it without carefully checking. When I picked up the car, I didn't notice that the windshield had a palm-sized crack until I had driven a short distance. Luckily, I took a photo at that time, so I didn't face any trouble when returning the car. Conclusion: the store is very poor.

Excelente vehículo (Toyota Prius Prime) a un precio razonable

Ágil proceso de reserva