Atlas staff very attentive

A.Kerr

Australia

Reviewed: Sat, Aug 25, 2018

About Atlas: 9.6 /10

Like: I liked that they listened to my feedback, I booked on a third party site and some of the pickup location information was missing as well as instruction to call and let them know you were ready for pickup. The process was detailed and easy and quick once I was at their office to collect the car. I was offered additional discounts and the option to extend my hire for the same price I had booked it for - not a higher price :)
Dislike: Waiting to be collected and taken to their office when I could have been dropped directly there to collect the car (miscommunication with the third party site).

Economy | Kia Rio or similar

1 days rental

Relevant Reviews on Atlas Perth Airport(Redcliffe)

Zac L

Australia

1 days rental

Full Size | Toyota Camry or similar

Reviewed: Sun, Oct 13, 2019

“Very good experience throughout.”

About Atlas: 9.0 /10

Excellent customer service when picking up and dropping off. Car in good condition, given the kms it had done. Great value for money.

About QEEQ: 10.0 /10

Australia

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Sat, Oct 12, 2019

“Low price but poor value”

About Atlas: 6.3 /10

Confusing instructions on pick up area at airport. Person was not familiar with the airport layout. Long time to wait (told it could be up to 30 minutes) and office is long distance from airport. Told that the car was fully fueled but only 3/4 full. Multiple warning indicators in car including low windscreen fluid levels, low tire pressure and needing servicing. Only positive comment is the van driver was very friendly and helpful.

Australia

1 days rental

Medium SUV | Kia Sportage or similar

Reviewed: Sat, Aug 31, 2019

About Atlas: 9.7 /10

Staff helpful, pickup easy. Car prepared and waiting.

About QEEQ: 7.0 /10