CAR RENTAL REVIEWS ON ATLAS AT PERTH AIRPORT, PER

The staff is very efficient and available for all what you need..cheap and good company

Booked corolla, received hiundai with high kms and smell of smoke inside, but car was clean and reliable. Some concern with the sat nav as the maps were out of date. ended up bit confused and lost once. Staff were very good at drop off and pick up, including shuttle bus driver who got us back to airport promptly

all was good

no problems

Excellent customer service when picking up and dropping off. Car in good condition, given the kms it had done. Great value for money.

Like: Car in good condition
Dislike: No comment so far

It a good company offer a good car with cheap price. VALUE FOR MONEY .

Better customer service especially on return, your customer service would not listen about pre-existing damage.

Confusing instructions on pick up area at airport. Person was not familiar with the airport layout. Long time to wait (told it could be up to 30 minutes) and office is long distance from airport. Told that the car was fully fueled but only 3/4 full. Multiple warning indicators in car including low windscreen fluid levels, low tire pressure and needing servicing. Only positive comment is the van driver was very friendly and helpful.

Counter staff were fantastic very helpful and friendly

Great website have used many times

Staff helpful, pickup easy. Car prepared and waiting.

Like: I liked that they listened to my feedback, I booked on a third party site and some of the pickup location information was missing as well as instruction to call and let them know you were ready for pickup. The process was detailed and easy and quick once I was at their office to collect the car. I was offered additional discounts and the option to extend my hire for the same price I had booked it for - not a higher price :)
Dislike: Waiting to be collected and taken to their office when I could have been dropped directly there to collect the car (miscommunication with the third party site).

Value for money

Excellent service

Car was dirty, dipped headlight didn’t work so couldn’t drive car at night. Fault showing low tyre pressure showing on pickup. Location nowhere near airport, not informed before booking.

Like: Car brand new and the condition is good
Dislike: No comment

Counter staff really friendly and played with our baby while we did paperwork. Very flexible.

Pretty terrible with Atlas, reception was extremely unprofessional, the guy had a pet parrot which the guy would stop half way on my check in to feed?! The car also stank of urine