booked smoothly and no troubles except finding return location
R.Turner
Australia
Reviewed: Wed, Jan 30, 2019
About Atlas:7.0/10
Booked corolla, received hiundai with high kms and smell of smoke inside, but car was clean and reliable. Some concern with the sat nav as the maps were out of date. ended up bit confused and lost once. Staff were very good at drop off and pick up, including shuttle bus driver who got us back to airport promptly
Confusing instructions on pick up area at airport. Person was not familiar with the airport layout.
Long time to wait (told it could be up to 30 minutes) and office is long distance from airport.
Told that the car was fully fueled but only 3/4 full.
Multiple warning indicators in car including low windscreen fluid levels, low tire pressure and needing servicing.
Only positive comment is the van driver was very friendly and helpful.
Car was dirty, dipped headlight didn’t work so couldn’t drive car at night. Fault showing low tyre pressure showing on pickup. Location nowhere near airport, not informed before booking.
Counter staff really friendly and played with our baby while we did paperwork. Very flexible.
About QEEQ:10.0/10
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booked smoothly and no troubles except finding return location
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