Overall good service and helpful staff.

The deposit refund took too long, nearly 3 months, and multiple phone calls were needed with poor feedback.

It was okay, but the staff at the store tried to upsell insurance.

Picked up the car at Edinburgh Waverley Station. Due to it being a central train station, there were many people, and we had to queue. It took over an hour from queuing to getting the car. The pleasant surprise was the vehicle upgrade, and the car came with a navigation system, which made driving to the Highlands smooth and effortless.

The final bill for 3 days was GBP 332, but they charged GBP 433 from my credit card. I don’t know how to claim the balance amount.

Car was ready on time and they took us straight to the car park (which is a ways from the train station)