西はっきり:サンフランシスコ—la—サンディエゴ—キングマン米ラスベガス- -グランドキャニオンtoldyoulatelythatiloveyou优胜—サンフランシスコに

The queue for picking up the car was too long

Probably because it was early in the morning, no need to queue.

The company is quite large, with branches in various regions. There are many vehicle options available. I initially wanted to rent a Grand Cherokee, but at the counter they said it was unavailable. They offered either a Santa Fe or a more expensive Ford Edge, which I did not agree to. However, when I went to the parking lot to pick up the car, I was pleasantly surprised with a 2017 high-end GMC. It had only run over 13,000 miles, essentially a new car. Midway, the car showed a need for an oil change. I contacted customer service, and they provided three options: continue driving if the car was in good condition, switch to another car, or find a repair shop for an oil change and then get reimbursed. Later, I went to the Salt Lake City branch to exchange for another car, but they only had a mini van. So, I opted to get an oil change at a repair shop, which cost over $50 with tax. The refund was processed smoothly when I returned the car. Overall, it was a pretty smooth experience.

Easy pick-up and drop-off, good car condition, reasonable price

No need to stand in line for pickup, no upselling, and quick return process.