First time user of Routes

Excellent value ! Excellent service!

Ben, was awesome! He had a sense of humor and put me at ease from the greeting to the drive away and during the return!

Tres bien mais plus loin que les autres loueurs, il fau prendre deux navettes à l'aller et u ne seule au retour. L'attente etait un petit peu plus longue que la moyenne habituelle. Le retour a été plus rapide, cependant nous avons été surpris de nous voir reclamer un tip par le chauffeur de la navette, tres inhabituel et malpoli!

L'application n'a pas fonctionné au moment du retrait mais l'email de reservation suffisait

Routes did not have the vehicle I ordered. I was forced to take a smaller vehicle than my needs required. I got a very inexperienced counter person who was receiving no help from the other staff. It took a lot longer than It should have. Parking lot was very packed with cars. No room in the lot.

I accepted the offer of a jeep and didn't realize how rough the suspension was. No fault of the staff, maybe a friendly warning would have been helpful.

Good car good service no issues