Nightmare with AVIS

Austria

Reviewed: Tue, Mar 31, 2020

About AVIS: 6.0 /10

Extremely unprofessional staff trying to exploit us during the COVID situation to charge extra for early drop off. ( you read that right , dropping early costs you more than twice the original rental). What’s worst you pay 20% VAT ON THAT

About QEEQ: 10.0 /10

Professional and good.

AVIS

Innsbruck Airport(INN)

Innsbruck

Austria

Intermediate | Mercedes-Benz B Class or similar

7-day rental

Relevant Reviews on AVIS in Austria

Stan Saroyan

Austria

1 days rental

Reviewed: Fri, Aug 3, 2018

About AVIS: 2.0 /10

The service at the counter was inefficient. We were scheduled to pick up the car at 9 PM on July 8th and arrived at the counter around 8 PM. However, we waited for over an hour to get the keys. After signing the contract, they didn't give us the exit card for the parking lot, so we had to walk back to get it, which was very inconvenient.

Georgia Stuart

Austria

1 days rental

Reviewed: Thu, Oct 30, 2014

About AVIS: 10.0 /10

When we picked up the car, we found the trunk was too small for our luggage. After negotiating with QEEQ customer service, we were able to return it smoothly. The service at the Avis counter was also great. Thumbs up!

About QEEQ: 10.0 /10

Sibyl Occam

Austria

1 days rental

Reviewed: Thu, Aug 6, 2015

About AVIS: 8.0 /10

Pretty good, the return check was very quick!

Bert Holt

Austria

1 days rental

AVIS

Salzburg

Austria

Reviewed: Fri, Oct 9, 2015

About AVIS: 10.0 /10

Pick-up was very quick, but the drop-off location was hard to find since it was in an underground parking lot. They didn’t even check the car when returning it; they just asked for the keys. Twenty days later, the fuel deposit was unfrozen. Overall, the rental experience was smooth.

About QEEQ: 10.0 /10