Nightmare with AVIS

Austria

Reviewed: Tue, Mar 31, 2020

About AVIS: 6.0 /10

Extremely unprofessional staff trying to exploit us during the COVID situation to charge extra for early drop off. ( you read that right , dropping early costs you more than twice the original rental). What’s worst you pay 20% VAT ON THAT

About QEEQ: 10.0 /10

Professional and good.

AVIS

Innsbruck Airport(INN)

Innsbruck

Austria

Intermediate | Mercedes-Benz B Class or similar

7-day rental

Relevant Reviews on AVIS in Austria

Abbott Nahum

Austria

1 days rental

AVIS

Vienna

Austria

Reviewed: Mon, Oct 10, 2016

About AVIS: 8.0 /10

A bit hard to find, but the service was good.

About QEEQ: 8.0 /10

Georgia Stuart

Austria

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Reviewed: Thu, Oct 30, 2014

About AVIS: 10.0 /10

When we picked up the car, we found the trunk was too small for our luggage. After negotiating with QEEQ customer service, we were able to return it smoothly. The service at the Avis counter was also great. Thumbs up!

About QEEQ: 10.0 /10

Ursula Partridge

Austria

1 days rental

Reviewed: Tue, Oct 6, 2015

About AVIS: 10.0 /10

Followed airport signs to locate the rental office, which is in the airport parking lot. All rental companies are together, so it's easy to find and convenient. The process was quite fast, and there weren't many people in line.

About QEEQ: 10.0 /10

Malaysian Driver

Austria

1 days rental

Intermediate | Skoda Octavia Estate or similar

AVIS

Salzburg

Austria

Reviewed: Thu, Aug 15, 2019

“Great Experience with EasyRentCars.com”

About AVIS: 8.0 /10

The waiting time to get the car is long more than 1hr 15 mins as the car is not yet cleaned by AVIS although my booking made at 8:00AM. I got the car key at 9:15AM, which have delayed my trip plan and being late to my destination. However the car quality is good although the AVIS staff missed out some of the scratch marks which is not stated in the rental agreement, which is different experiences I have with other car rental companies. The staff at the car return location at Vienna have asked us to leave the car key without asking us to sign the documents and inspect the car condition which leave our obligation opened as I worried what if the car has problem after I returned the car key.

About QEEQ: 10.0 /10

I love this website, it saves me a lot of time and hassles. I used Europcar before this website, but Europcar unable to provide me the car rental I needed and Europcar website is not as user friendly as Easyrentcars.com. The customer service staff via online chat is very helpful and fast in response our enquiry. I will recommend this website for car rental oversea.