Good

Very satisfied

It turned out to be very expensive with many additional charges under various guises. Not very honest.

Hertz is a well-established rental company with a large store and many staff members, though there are also many customers. Even though we had to wait in line, the staff was very friendly. Overall, highly satisfied.

The process is very simple, you can get going in 10 minutes.

Excellent service. Since it was my first time driving on a toll highway and I didn't know how to pay, a Hertz employee was very helpful and called to pay the toll for me when I returned the car. I'm truly grateful; they saved me a lot of money. For future visitors driving in the U.S., if you don't want to take the highway, set the GPS to avoid highways. If you're okay with highways, remember that at toll booths, you have to exit the main line to pay and then merge back in.