Good service.

I reserved a Toyota RAV4, but was given a SsangYong instead. The car was much smaller, less fuel-efficient, and clearly not the same class as the RAV4. When picking up and returning the car, I noticed other customers also did not receive their reserved models and were given lower-class cars. This company attracts Chinese tourists with competitive prices but deliberately provides lower-class vehicles. I strongly recommend that rental car platforms ban such companies.

The rental company is a 5-minute drive from the airport, and there was a shuttle service to pick us up. There were not many people when we arrived, so the process was quite efficient. The staff briefly explained safety precautions and the car's features.

You can pick up the car directly at Christchurch terminal, no pushy insurance sales.

The pickup process is painfully slow - all data need to be typed in manually while you wait, this is so silly. I hope they improve it some day!

Great booking site, thanks!